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William Gerald

Loan Officer | NMLS# 1215684

4.82
(37)
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5.0
Encompass
D
Deloris K S
Latta, SC
Posted on November 2nd, 2023 05:19 PM
His willingness to help anyway he could, was very knowledgeable in the different kinds of loans. Could call and ask questions any time, if he could not answer he would get an answer for me. He was very patient and encouraging. Thank you so...
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Reply from William Gerald
November 9th, 2023 05:19 PM
Thank you for taking the time to leave such a fantastic review of your experience! We're delighted to have made your experience memorable. Our team takes pride in delivering excellent service, and your feedback inspires us to continue providing...
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4.33
Encompass
W
William S
Latta, SC
Posted on November 2nd, 2023 02:16 PM
qualifying for va portion was challenging
Reply from William Gerald
November 9th, 2023 02:20 PM
We appreciate you leaving us a review and are grateful for your business. We strive to deliver the best customer service and hope to be able to help you with your home financing needs again soon.
5.0
Encompass
T
Tabvarnisha W
Columbia, SC
Posted on September 9th, 2023 11:43 AM
Always available for any questions I had. Great communication and very informative!!!
5.0
Encompass
P
Paulette M
Sumter, SC
Posted on July 31st, 2023 01:58 PM
My experience was great because Mr. Williams patient, consisted and very knowledgeable .It was a pleasure working with him
Reply from William Gerald
September 27th, 2023 03:14 AM
Thank you for your kind words! We're delighted to know that you had a fantastic experience with us. Our team strives to make every visit special, and your review reinforces our commitment to providing outstanding service. We appreciate your...
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5.0
Encompass
F
Foxy R C
Sumter, SC
Posted on July 14th, 2023 05:30 AM
William and Michelle were great though this entire process. They were on one accord and communication didn’t lack between the team!!
5.0
Encompass
S
Sadarriel B
Columbia, SC
Posted on May 5th, 2023 07:45 PM
We closed on the closing date listed in the contract that was a bonus. So excited that the team pulled it off.
5.0
Encompass
T
Tiara C
Columbia, SC
Posted on February 27th, 2023 06:36 PM
Communication was great. Very helpful and fast service. It was a pleasure to work with Mr. Gerald!
5.0
Encompass
A
Alexander A
Columbia, SC
Posted on February 8th, 2023 03:44 PM
Everything went well! It was a great experience working with William.
3.0
Encompass
N
Natiya N
Dalzell, SC
Posted on July 26th, 2022 11:48 AM
My experience would have been better if the lender did not tell my clients that I need to get closing costs. That made my clients feel like I did not do my job as their Realtor. In order to get the house under contract, we could not have asked...
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Reply from Digital Team
September 27th, 2023 03:14 AM
Thank you for taking the time to provide a review. Paramount Residential Mortgage Group values our customer feedback. We sincerely apologize for the issues you experienced, and we hope to make this right. Please reach out to *****************...
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5.0
Encompass
S
Shemika J T
Sumter, SC
Posted on May 26th, 2022 12:10 PM
This was my first home buying experience and William Gerald answered all of my questions and even gave helpful insight that helped me stay on the path forward. He is very knowledgeable and made me feel as I was working with family...someone...
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