Tina Do

Refinanced with cash back within 60 days on time. Tina was patient, professional and answered all of my questions. Easy process.

Miss Do responded to all my questions in a timely manner and without an attitude. She assisted me with my refinance process from start to finish succinctly and overall had kindness in my verbal communications with her.

Tina was patient, responsive, and knowledgeable. Giving me confidence that things were getting done correctly.

Worked through a longer process (home appraisal) with me to meet my goals and helped me stay the course rather than do the expedient thing and lose money in the long run. Also reached out to me to get in contact with the appraiser when they...

everyone involved we're knowledgeable and helpful

Tina responded to my questions promptly.

Tina was great communicating and very responsive.

Tina was very knowledgeable, and kept us informed during the process. She was patient in answering questions that I had along the way. I would not hesitate to recommend her and New American to anyone shopping for a mortgage.

Tina Do was fantastic to work with. She was always responsive and calming throughout the whole refi process and I can't thank her enough for being a true professional in her job.

Tina provided the information I needed throughout the process, responded to queries quickly and thoroughly, yet did not overwhelm me with needless contact as things were processed. Thank you for an easy, pleasant refinance experience!