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Works at New American Funding - Glen...
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1.0
Answer the phone. Explain things better. Communicate.
Reply from Terri Karch
November 29th, 2023 04:43 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
4.0
I would have liked to work more with Terri one on one. I know she was on vacation, and I completely understand that and I believe that she deserves her vacation. However, Working with the processor that I had, there were many mistakes. I think...
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Reply from Terri Karch
September 25th, 2023 04:44 PM
Thank you for the review and future recommendations for our services! I apologize again for the issues you experienced- we are always here to help and answer any questions that you may have! Thank you again for your help and quick responses!...
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5.0
Minimum 10 Characters
Reply from Terri Karch
September 25th, 2023 04:40 PM
Thank you for the 5 Star Review! It was a pleasure to work with you!
5.0
Terri was a pleasure to have as my loan consultant and did a great job.
Thanks nick
Reply from Terri Karch
September 27th, 2023 03:14 AM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
4.66
She got me a grant that I did not know I could get. My only complaint is getting her or her colleagues on the phone was a challenge for the entire process. All in all I’m very satisfied with the service I received Terri and her team are very...
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Reply from Terri Karch
September 27th, 2023 03:14 AM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
4.33
Great overall highly recommend
Reply from Terri Karch
September 27th, 2023 03:14 AM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
4.0
Very great at communicating
Reply from Terri Karch
September 27th, 2023 03:14 AM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
5.0
Terri made my first time home buying process very easy and communication is top notch! Highly recommend!!
Reply from Terri Karch
September 27th, 2023 03:14 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
5.0
She never lets me down
5.0
Terri is quick to respond to any questions or concerns. She is prompt on getting clients approved and makes sure to explain costs involved in the transaction. She is my go to lender for my clients.
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