Susie and her team were a pleasure to do business with. They were prompt, informative and always accessible for any questions or concerns. Considering how stressful a home purchase/refinance can be, they made the experience as smooth as possible....

Reply from Susie Carlton | Loan Originator | E...

September 25th, 2023 01:41 PM

Austin, thank you so much for the wonderful review! It was such a pleasure working with you and Taylor on your home purchase. You were always prompt at getting us what we needed to make this as smooth as possible! We wish you many happy years...

As a first time homebuyer, I had a lot of fear and even more questions. I quickly felt that I could trust the entire team at NFM to guide me through the process. The communication and response time were unreal. I will be a lifelong client.

Reply from Susie Carlton | Loan Originator | E...

September 12th, 2023 12:50 PM

Meredith, thank you so much for your wonderful review! You were such a pleasure to work with and I am so excited that you found a wonderful first home! I look forward to assisting you and anyone you know with future financing! It was so nice...

Susie is such a nice person. She is truly happy for her customer when she is able to secure funding, and always a pleasure to hear from (even when she working through issues). She makes the process easy, and I never felt like I was bothering...

Reply from Susie Carlton | Loan Originator | E...

September 7th, 2023 12:58 PM

Steve, thank you for this wonderful review! I love that you and Kelly are loyal and wonderful clients. It is always a pleasure working with you both! Thank you so much for allowing us to assist you with your financing! I wish you and your family...

They were kind and informative through the entire process and provided great assistance.

Reply from Susie Carlton | Loan Originator | E...

August 29th, 2023 12:53 PM

Thank you so much for the great review Lori! It was such a pleasure getting to know you and assisting you with your financing. I feel like I have a new friend! I wish you many happy years in your beautiful new home!

Excellent service and very responsive.

Reply from Susie Carlton | Loan Originator | E...

September 27th, 2023 03:14 AM

Rita, thank you so much for taking the time to do this and for the wonderful review! You were a true pleasure to work with and I appreciate your business. Please keep us in mind if you know of anyone else looking to finance a home! Thanks so...

Susie and her team were amazing. Made it so easy. Answered all my questions and kept me up to date throughout the entire process. I was treated like family instead of a client. Just the best experience you can have!

Reply from Susie Carlton | Loan Originator | E...

September 27th, 2023 03:14 AM

Kevin, thank you so much for the wonderful review!!! You were so special to work with on your home financing. Always so upbeat and got us things quickly! I will always think of you like family! Enjoy your beautiful home!

Susie is absolutely awesome!! This truly could not have happened without her expertise and assistance!

Reply from Susie Carlton | Loan Originator | E...

September 27th, 2023 03:14 AM

Casey, thank you for the amazing review! You were really a rockstar client and made my job so easy! It was sucha pleasure working with you! Thank you so much, and enjoy your new home!

Susie was the most helpful team member.

Reply from Susie Carlton | Loan Originator | E...

September 27th, 2023 03:14 AM

Thank you so much for taking the time to do a survey. I'm sorry we missed getting a 5 star rating from you and am sorry if we disappointed you in any way. I really enjoyed working with you and meeting you at your closing! I hope you enjoy many...

Susie Carlton was amazing with communication.

Reply from Susie Carlton | Loan Originator | E...

September 27th, 2023 03:14 AM

Thank you so much for the great review Lyndsey! I appreciate you taking the time and I look forward to one day meeting you and Scott!! Hope you love your new home!

You all are great, but the underwriting process is exhausting. I wish it were not so tedious.

Reply from Susie Carlton | Loan Originator | E...

September 27th, 2023 03:14 AM

Thank you Michelle for the great rating and for your honesty! Yes, underwriting is very tedious and has gotten more document intensive over the years with certain situations. I appreciate your patience throughout the process. I hope this is...

Mortgage

Susie Carlton | Loan Originator | Element Home Loans

Loan Originator | NMLS# 344354