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Works at New American Funding - Tust...
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5.0
Excellent all around service and knowledge
5.0
Scott is one of the asset in the company. Very helpful and very knowledgeable and his patience is outstanding. Always try to go out of his way to help me even in the weekend. We always thankful to have him making this process easy
Reply from Scott Monroe
October 2nd, 2023 04:04 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
4.0
Underwriting process asked for things last minute that could have been asked for earlier.
Reply from Scott Monroe
September 27th, 2023 05:17 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
Proactive and responsive throughout the entire process. Always felt the team was committed to supporting me and communicating to ensure we closed successfully.
Reply from Scott Monroe
September 27th, 2023 03:14 AM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
4.33
Scott showed dedication to customer care. Greatl appreciated.
Reply from Scott Monroe
September 27th, 2023 03:14 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
4.33
Initial loan processor was not great but you guys fixed that by getting me a new one and a decent loan offer. Closing took 4.5 hours and everybody is pointing fingers at the other parties involved. Either way that was unacceptable
Reply from Scott Monroe
September 27th, 2023 03:14 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
4.0
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Reply from Scott Monroe
September 27th, 2023 03:14 AM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
5.0
Scott Monroe was great to work with and would recommend him.
Reply from Scott Monroe
September 27th, 2023 03:14 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
5.0
Scott was great however communication with the others not so much. Things were not ready when closing started and paperwork was messed. Scott was wonderful to work with though.
Reply from Scott Monroe
September 27th, 2023 03:14 AM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
5.0
Scott made my home buying process go by smoothly. He was constantly communicating throughout the entire process. He is a great loan officer and would recommend him to anyone looking to purchase a new home or refinance.
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