S

Sam Rumi

Branch Manager | NMLS # 250165

4.67
(829)
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5.0
Encompass
S
Steven B S
Cincinnati, OH
Posted on October 11th, 2023 05:15 PM
Sam and his whole team are great too work with they really made our experience easier, I thank Sam and Katrina for making my wife and I feel like family.
Reply from Sam Rumi
October 14th, 2023 05:16 PM
I really appreciate the feedback and am looking forward to working with you again.
5.0
Encompass
K
Kenneth L R
North Chesterfield, VA
Posted on September 29th, 2023 06:54 PM
George is great, trustworthy and patient and to have Kristina work along with him was a joy. If ever the need to purchase or refinance again George would be the first phone call I make.
Reply from Sam Rumi
October 2nd, 2023 05:31 PM
It was great working with you. Thanks again for putting your trust in us.
5.0
Encompass
J
Jason P R
North East, MD
Posted on September 25th, 2023 11:11 AM
The quick responses on any questions we had. Sam as well as anyone I had conversations with during this process were polite and knowledgeable and this made everything that much easier. We have used American Financial in the past and due to...
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Reply from Sam Rumi
September 28th, 2023 11:14 AM
It was great working with you. Thanks again for putting your trust in us.
4.5
Encompass
B
Brenda J A
Jasper, GA
Posted on September 23rd, 2023 11:57 AM
everyone was very helpful. they walked me through every step of the way.
Reply from Sam Rumi
September 27th, 2023 03:14 AM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
5.0
Encompass
J
John J
Paul, ID
Posted on September 17th, 2023 06:09 PM
Excellent customer service
Reply from Sam Rumi
September 27th, 2023 03:14 AM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
4.83
Encompass
C
Cheryl L A
Nampa, ID
Posted on August 10th, 2023 09:41 PM
Never had dealings with Sam Rumi himself but dealt with Kristina Schneider working in association with him. Kristina was very, very pleasant to deal with, very knowledgeable in her job, excellent in explaining details, steps and process in...
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Reply from Sam Rumi
September 27th, 2023 03:14 AM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
5.0
Encompass
B
Benette P H
Spanaway, WA
Posted on July 29th, 2023 02:35 PM
The team was in constant communication throughout the process and we were able to reach them in the event we had questions; less than 1mins for a response, unlike others we've dealt with in the pass.
Reply from Sam Rumi
September 27th, 2023 03:14 AM
I enjoyed working with you. Thanks for the great feedback.
5.0
Encompass
E
Ernest C N
Boise, ID
Posted on July 29th, 2023 01:08 PM
Our loan process with AFN went quickly, and there were no unpleasant surprises. The notary came to our residence for those necessary hand signatures, which is a wonderful convenience. Every step, from initial phone call, to appraisal, to signing,...
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Reply from Sam Rumi
September 27th, 2023 03:14 AM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
5.0
Encompass
M
Martha A N
Boise, ID
Posted on July 26th, 2023 01:35 PM
You were available. That was great.
Reply from Sam Rumi
September 27th, 2023 03:14 AM
I enjoyed working with you. Thanks for the great feedback.
5.0
Encompass
L
Linda C L
Boise, ID
Posted on July 18th, 2023 03:31 PM
The willingness of Sam and Alexis to work tirelessly to help me and keep me informed every step of the way. There was a timetable I was dealing with and they made sure that it was met. Sam made himself available by cell phone at any time including...
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Reply from Sam Rumi
September 27th, 2023 03:14 AM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
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