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This is the most embarrassing b******* I have been through in my life. Zero communication, asked the same questions multiple times. Was lead to believe everything was going smoothly and on-time only to find out nothing was ready and the money...
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Relay important info to customers when that ask or before day of said yaks to be done. Don’t wait until the very last possible second to relay info.
Reply from Bethany MacLachlan
January 6th, 2023 11:29 PM
Renea, we’re sorry to hear about your recent experience. AFN Prides itself on providing our customers with the best service. If you wish to provide us with more information we will make sure to forward this to our corporate team.
Should have been locked into a better rate . I asked to lock in but never happened in time
Reply from Bethany MacLachlan
November 8th, 2022 08:13 PM
We apologize for your recent experience and would like to find a way to better help you, please message us or reply back with further details.
Ryan is absolutely amazing, he made entire process go super smooth.
Communication was outstanding, and would recommend to all my friends and family.
Over all very pleased with the service provided
Couldn’t have asked for better thank you Ryan
Personalized service, excellent communication.
Easy to work with. Not high pressure.
Ryan was always understanding and so helpful with getting papers to my grandmother and helping her sign!
Good customer service
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