It was great getting to meet and work with you on this new purchase. The result of a great experience is due in part to borrowers like you and Ken, who always got me whatever we needed that day, and felt comfortable asking any questions that came to mind. In todays world borrowers need to be informed as to the process and why's of a transaction. You were both wonderful to work with and hope you enjoy your new home!
Eugene, I apologize if you haven't received the great customer care we're known for here at Summit. We'll do all we can to help answer your questions. However, I don't recognize your name as one of my clients and don't have any record of you ever reaching out to me before. If you still need help, please email me at ****** and I'll do all I can to assist. Thank you!
Thank you so much for allowing me to help you and Eugene on your new home, and wanted to thank you for being so prompt in getting me info that was needed at that particular moment. The questions you had were fun to walk through and explain the different programs and why one would work best for your situation. But most of all I appreciated the feeling like you could ask any question and if you were not clear on an item, to feel comfortable enough to ask again. You both were wonderful to work with.
Shawn I hope you are enjoying your beautiful new home, and it was great to meet your family at the closing. I appreciate you reaching out after hours to ask any questions and really appreciated your effort due to your busy schedule.
Thanks for the kind words Abby, this one went into the record book for sure! The key was you and Jay adding your energy and patience to make it happen. This was one of those scenarios where brainstorming and a clear strategy was critical to a successful closing and I couldn't have done it without your help!
Thanks for the kind words and support Jay, it was one for the record books for sure, but I couldn't have done it without you both joining in and battling with me to the end. Sometimes it takes the whole team to win, but we did it! (:
It's always fun to work with you Chris and appreciate you allowing me to help you both on a number of properties . To me repeat business is the highest compliment a person can receive, now if I could just get you to give me a few more mulligans when we golf, life would be even better!
It's always a treat for me to work with clients like you and Rachel on another purchase, and means a lot when you trusted me to lock early and secure a great rate during this volatile interest rate period. You made my end of the transaction very enjoyable and appreciated your promptness in providing whatever I needed.