R
Works at New American Funding - ILA ...
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4.33
Bob was excellent, however my loan processor Jeremy was terrible. I had to send him things multiple times which made the process go on for three months.
Reply from Robert Maiale
November 28th, 2023 03:16 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
Robert was knowledgeable, friendly and was available to answer any questions I had. A+ transaction!
Reply from Robert Maiale
November 13th, 2023 06:59 PM
Hello ma'am,
Thank yuo so much for the review. Please let me know if in the future if I can help you or any of your family or friends
5.0
The timely manner in which all was handled was.great from the convenience of my home
Reply from Robert Maiale
November 3rd, 2023 04:55 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
5.0
Fast response every time I contacted Robert .
Reply from Robert Maiale
October 19th, 2023 03:23 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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5.0
Friendly knowledgeable and professional.
5.0
Mr Bob is awesome
Reply from Robert Maiale
October 14th, 2023 02:35 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
Each one had a very pleasant attitude. I was spoken to with respect. They came through, even when their back were towards the wall. Thanks so much for the experience.
Reply from Robert Maiale
October 11th, 2023 10:34 AM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
5.0
The friendly , caring , knowledgeable & help me with so many other information .
I want to thank Robert so very much .
Reply from Robert Maiale
October 11th, 2023 10:33 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
5.0
Mr. Maiale was great- made it easy and look simple. But once it moved out of his hand to the others- it was a slow process with me needing to ask for updates. Also, Not knowing when exactly or approximately it will close- didn't make it feel...
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Reply from Robert Maiale
September 27th, 2023 03:14 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
4.66
I believe that this process is completely on line and not in an office setting went pretty smooth, and when I had any kind of questions, I would just call and my answers would be soon to follow. Experience was definitely eye-opening. Everybody...
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Reply from Robert Maiale
September 27th, 2023 03:14 AM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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