R
Top 5%
River Robertson
Senior Loan Consultant | NMLS # 1698258
Works at New American Funding - Novi, M...
4.92
(184)
Works at New American Funding - Novi, M...
Licenses
- NMLS # 1698258
Products & Services Offered
- Mortgages
- Rating
- About
- Contact
Reviews
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River was always available and extreme knowledgeable. He was on top of everything from the day one to the closing table and he went above and beyond for us to close the deal while numerous obstacles appeared that could had easily ruined the...
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Reply from River Robertson
September 13th, 2023 01:21 PM
Thank you so much for the glowing review, Fernando. I'm thrilled to hear how satisfied you were with the service provided. It was a pleasure assisting you and your client throughout the process, and I'm glad we overcame the obstacles together....
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River has helped on multiple deals now - with me and clients. He has been great each and every time. He communicates openly and candidly. You know where you stand in the process the whole time. He is also easy to get a hold of. I have called...
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Reply from River Robertson
September 13th, 2023 01:22 PM
I am so grateful for your kind words, Robert. Assisting you and your clients has been a rewarding experience for me as well. I believe in maintaining open and honest communication, ensuring all parties involved are up-to-date with the process....
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River worked with me from day one for a year. He always called and kept me informed every step of the way. When I would call him he responded with out hesitation. River is very professional, pleasant, knowledgeable and surpassed customer service....
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Reply from River Robertson
September 13th, 2023 01:22 PM
I'm deeply moved and grateful for your kind words, Sherlyn. It was an absolute pleasure working with you throughout the year. Having the chance to assist you and keep you informed each step of the way was personally rewarding. I strive to provide...
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Customer service was fantastic. River and the whole team was great to work with.
Reply from River Robertson
September 13th, 2023 01:03 PM
Thank you so much for your kind words and excellent rating, Carl. It's wonderful to hear that you had a positive experience with our team at New American Funding. We always strive to provide top-notch customer service and it's rewarding to...
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5 star service *****River Robertson is best loan consultant I have work with in a long time answer's phone calls and emails which is rare experience with my prior loan consultants from other loan companies.I will be contacting River Robertson...
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Reply from River Robertson
September 12th, 2023 09:12 PM
Thank you so much for the glowing review, Virginia! I'm delighted to hear that you had a positive experience with me at New American Funding. It's always my goal to provide exceptional service, and I'm glad I could make that happen for you...
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It was a pleasure to have River working with us so that we could purchase our new home. Attention to detail was impeccable and the care that was Shown by him was greatly appreciated by our family. I would highly recommend his services to anyone...
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Reply from River Robertson
August 17th, 2023 04:29 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
River was amazing.
Reply from River Robertson
July 3rd, 2023 03:45 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Working with river
Reply from River Robertson
July 1st, 2023 05:11 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
River was the only bright spot in an otherwise painful home buying experience. He was the third person I talked to after having issues with two other mortgage companies. He exhausted all options to try to find a product for us and that's why...
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Reply from River Robertson
June 18th, 2023 04:23 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Walk us through everything on what to do very easy and very efficient, If we had any questions they were answered very quickly .thank you
Reply from River Robertson
August 31st, 2023 07:35 PM
I'm genuinely glad to hear your positive feedback, Deborah. At New American Funding, we strive to make the process as easy and efficient as possible for our clients. It was my pleasure to guide you through everything and provide prompt responses...
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