Rick Cisneros

“Unpleasant” relates to newamerican. Rick was heavy on doing business via texts that are days late. Little verbal communication. Newamerican has challenges with turnover that impacted customer experience. Had to escalate to Rick’s super

Easy and convenient.

Rick was awesome and helped me every step of the way.

better communication

The communication keeping informed every step of the process

He was very professional. He guaranteed the best rates and deal. He would answer calls and E mails. I enjoyed the experience so much that I told him to call me to refinance my rental properties once rates start going down Hopefully in 2023.

Everything went smoothly and Rick was very helpful thru the process

Great experience

Rick was in constant communication with me . He answered my multiple phone calls and messages and was always very pleasant with me , even though I am one of those every day check in customers . ?

Rick was always on top of everything, and made sure what stage of the process we were in and communicated as much as possible.