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Ricardo Hernandez

Loan Officer | NMLS # 489270

4.89
(103)
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5.0
Encompass
M
Marwan N
Los Angeles, CA
Posted on November 22nd, 2023 05:48 PM
Ricardo Hernandez exhibits professionalism and offer guidance, addressing all questions and concerns throughout the process. Thank you Rick.
Reply from Ricardo Hernandez
November 24th, 2023 05:52 PM
I really appreciate the feedback and am looking forward to working with you again.
5.0
Encompass
F
Felicia U J
Beaumont, CA
Posted on November 7th, 2023 03:43 PM
This experience was so great because this team went above and beyond to help me. They communicated frequently with me about every aspect of the loan process. They were friendly and knowledgeable. I'm so grateful.
Reply from Ricardo Hernandez
November 10th, 2023 03:45 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
5.0
Encompass
S
Steven A A
Montclair, CA
Posted on October 11th, 2023 12:22 AM
Ricardo & his team are professional and knowledgeable. They were patient and communicated regularly. This is the second time I’ve used Ricardo and his team for a home purchase. No regrets.
Reply from Ricardo Hernandez
October 14th, 2023 12:26 AM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
5.0
Encompass
J
Jose L M
Victorville, CA
Posted on July 16th, 2023 07:20 PM
It was very helpful, polite. He understands My Needs
Reply from Ricardo Hernandez
September 27th, 2023 03:14 AM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
5.0
Encompass
A
Antoinette K H
Bakersfield, CA
Posted on April 4th, 2023 02:07 PM
They always answered my questions and explained the processes. Even when I panicked at delays they calmed me down. Very nice office
1.0
Encompass
T
Teresa S
Jurupa Valley, CA
Posted on August 13th, 2022 03:37 PM
I kept asking what was the cost of the loan, like points, interest rate, never received a straight answer, if I had known the points in advance, I would have looked elsewhere for financing. Points were never disclosed.
5.0
Encompass
J
Jonathan A G
Riverside, CA
Posted on February 22nd, 2022 05:10 PM
Rick made purchasing our first home seamless. He was excellent at walking through every step of process and constantly offered assistance and support whenever we had questions or concerns. Thank you Rick!
5.0
Encompass
A
Alexander C C
Glendora, CA
Posted on January 26th, 2022 06:22 PM
Keep up the great work!
5.0
Encompass
V
Vianey C
Glendora, CA
Posted on January 25th, 2022 04:59 PM
Rick was always available to answer all of our questions, and as first time buyers, there was a lot of questions. Rick was pleasant and GREAT to work with.
5.0
Encompass
F
Francisco A
Rialto, CA
Posted on January 19th, 2022 05:21 AM
Excelente and Helpful Team. Great work and communicative with me and my family on achieving our dream on our first house
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