Reina Murillo

Working with Reina is always a pleasure! She is very knowledgeable (you'd be surprised how many AE's at other lenders don't even know basic guidelines), helpful and helps get things done when needed!

Reina was great and was always available to answer any questions I had.

Reina is helpful when we call, and the underwriter at Freedom was helpful in working with us on the VA on this transaction that had some problems, where we ultimately had a successful closing. Will work with Freedom again.

Underwriter was very confused with Reserve stock units and his communication to his manager was less than stellar regarding how to document it. I believe this bc the managers responses weren't ever really addressing my questions. Reina stepped...

Really appreciate the fact the Reina cares about helping us creat a good experience for our clients and follows up on critical issues. She is very proactive and takes the initiative to look out for our files to head off any possible hiccups....

Reina is always a pleasure to work with!

She is very knowledgeable and helpful. Great to work with!

Reina is great to work with and always willing to go to battle if need be.

This loan was my PARENT'S VA IRRRL refinance - they are 80 years old, and it took 4 months to finish. They were furious and didn't believe me that their loan was ever going to close.Compare this experience to 12/2019, when i did THEIR VA IRRRL...

8 days CTC is an efficient system for sure. I also appreciate how easy Reina is to work with and super responsive to questions and concerns. I definitely look forward to doing business in the future with Reina and Freedom.