Working with Reina is always a pleasure! She is very knowledgeable (you'd be surprised how many AE's at other lenders don't even know basic guidelines), helpful and helps get things done when needed!
Cory A W
Posted on May 18th, 2023 06:28 PM
Reina was great and was always available to answer any questions I had.
Reply from Reina Murillo
September 27th, 2023 03:14 AM
Thanks for the kudos Cory! Both you and Brigette were on top of it and great communicators throughout the transaction. Your clients are lucky to have you!
Gabriel J W
Posted on March 3rd, 2022 03:11 PM
Reina is helpful when we call, and the underwriter at Freedom was helpful in working with us on the VA on this transaction that had some problems, where we ultimately had a successful closing.
Will work with Freedom again.
Gabriel J W
Posted on February 11th, 2022 05:14 PM
Underwriter was very confused with Reserve stock units and his communication to his manager was less than stellar regarding how to document it. I believe this bc the managers responses weren't ever really addressing my questions. Reina stepped...
Posted on February 12th, 2021 02:09 AM
Really appreciate the fact the Reina cares about helping us creat a good experience for our clients and follows up on critical issues. She is very proactive and takes the initiative to look out for our files to head off any possible hiccups....
Posted on February 11th, 2021 11:30 PM
Reina is always a pleasure to work with!
El Cajon, CA
Posted on February 11th, 2021 10:00 PM
She is very knowledgeable and helpful.
Great to work with!
Posted on February 11th, 2021 05:07 PM
Reina is great to work with and always willing to go to battle if need be.
Posted on February 11th, 2021 08:54 AM
This loan was my PARENT'S VA IRRRL refinance - they are 80 years old, and it took 4 months to finish. They were furious and didn't believe me that their loan was ever going to close.Compare this experience to 12/2019, when i did THEIR VA IRRRL...
Posted on January 14th, 2020 04:35 PM
8 days CTC is an efficient system for sure. I also appreciate how easy Reina is to work with and super responsive to questions and concerns. I definitely look forward to doing business in the future with Reina and Freedom.