Susan made the process easy. She gave updates regullary and is always a pleasure to speak with. Best loan experince I have ever had by far.

Communication

He was very easy to communicate with.?He worked very late hours and very early mornings to accommodate us. He was always available to answer questions and/or prepare another loan scenario for us.

Reply from Drew Russo

November 28th, 2023 07:14 PM

I'm extremely grateful for your glowing review, Nedra. It was my pleasure to accommodate you at different hours and ensure all your queries were addressed. I look forward to continuing to serve your mortgage needs in the future. Thank you once...

Really enjoyed his customer service!

Reply from Drew Russo

November 28th, 2023 07:16 PM

So glad to hear this! Thanks for the 5-stars.

Great communications and always on top of what needed to get done. Also worked to get us the best loan situation based on our move from Houston.

Reply from Celina Johnson

November 28th, 2023 07:18 PM

Thank you so much for your kind words. I'm thrilled to hear that you appreciated my communication and dedication to finding the best loan for your unique situation. Helping clients navigate their move is always rewarding, and I'm glad I could...

Celina is AMAZING! Very helpful, quickly responsive, and patient. Made home buying such a smooth experience. Would definitely work with her again.

Reply from Celina Johnson

November 28th, 2023 07:19 PM

I'm incredibly humbled by your kind words! I'm delighted to hear that you found our services helpful and that the home buying process went smoothly for you. Your satisfaction is my top priority. I look forward to assisting you again in the...

Nick was able to expedite and get my loan approved so I could close early, before month end. Thanks, Nick, for getting it all done so quickly.

Reply from Nick Russo

November 28th, 2023 07:21 PM

I'm thrilled to hear that you were satisfied with the service. Ensuring a smooth and quick loan approval process is a top priority for me. Thank you for taking the time to acknowledge that effort and for giving me a 5-star rating. It was a...

It was easy to do business with, specially for foreigners like us, Bob really make an effort to explain in detail every step of our process

Reply from Bob Hoffman

November 28th, 2023 07:22 PM

I'm thrilled to hear about your positive experience! I take great pride in assisting clients, especially those from overseas, as I understand it can be a daunting process. Your feedback is much appreciated and I'm glad I could make your experience...

Paul was professional and always there to help and answer questions.

Reply from Paul Lacy

November 28th, 2023 07:23 PM

I greatly appreciate your kind words and positive rating! It was an absolute pleasure assisting you with your mortgage needs. It's always my top priority to provide professional service and be available for any questions. I look forward to...

Bob was always attentive, kind, and treated us like people, not just customers. He was always willing to answer our questions and go the extra mile to help us.

Reply from Bob Hoffman

November 28th, 2023 07:28 PM

I appreciate your kind words. It was truly a pleasure working with you and assisting you in your journey. Your positive feedback motivates me to continue going the extra mile. If you have any more questions in the future or need further assistance,...

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Parkstone Mortgage