I got good recommendations for a budget and got my loan approved in a timely fashion.
5.0
for
Leslie Isbell
T
Tom T
El Paso, TX
Posted on March 30th, 2023 10:34 PM
Leslie was very attentive and easy to speak with. I would definitely recommend her to my buyers. She was also very knowledgeable and answered all of our question promptly.
5.0
for
Trevor Cobb
J
James W D
Franklin, TN
Posted on March 30th, 2023 11:41 AM
They went over and beyond to make it happen
4.5
for
Jack Lieberman
T
Timothy E N
Austin, TX
Posted on March 30th, 2023 11:04 AM
Two forms of communication 1) automated emails at each stage of financing process 2) personal calls and emails from Ericka
5.0
for
Kristen Walther
D
David M
Melissa, TX
Posted on March 29th, 2023 07:44 PM
Kristen is very personable, prompt and very professional. She is always a hard worker and determined to help. She is friendly and knowledgeable. 5 Star Lender!!!!
4.5
for
Tish Ashley
B
Bradley G
McKinney, TX
Posted on March 29th, 2023 06:48 PM
Overall great communications and made the process pretty simple. My biggest frustration came from the rate lock. That's obviously been a volatile variable recently, but it felt like rates were in a good spot in February when we first ran cl
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5.0
for
Jade Roper
P
Patrick L R
Huntsville, AL
Posted on March 29th, 2023 04:19 PM
Jade is very professional, client centric even if doesn’t have all of the answers right away, she’ll have someone call you to give you the solution to your need. She’s a problem solver and that’s who you need when your buying property.espec
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5.0
for
Cay Stull
D
Deanna W
Castle Rock, CO
Posted on March 29th, 2023 02:20 PM
Cay Stull at Highlands Residential Mortgage in Colorado is the best loan officer I have ever known. Her level of customer service and communication is difficult to find these days. As a busy real estate agent, I need a lender that will car
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5.0
for
Dustin Anderson
M
Marcel D
Detroit, MI
Posted on March 29th, 2023 01:49 PM
Communication was very clear. Made me feel comfortable about the about the whole process. Had a solution to any problem that came up. Great experience! Thanks for making this a positive experience in such a tough time in my life. ???
1.83
for
Mike & Kim DeWitt
L
Loretta R
Carmel, IN
Posted on March 29th, 2023 12:28 PM
Proactive communication throughout the process. Proactive communication regarding change in interest rates. Proactive communication notifying when rate lock period was ready to expire. Proactive communication to guide borrower through the p