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Works at New American Funding - Tustin,...
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- NMLS # 1955551
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Everything was easy and promptly. Great customer services may me feel comfortable.
Reply from Olivia Bustos
September 27th, 2023 03:14 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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Poor communication. Questionable Practices, felt like a bait and switch. Never received final closing docs until closing. Received inaccurate quoted which I did thought was good then after I paid for the appraisal apparently I was given the...
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Reply from Olivia Bustos
September 27th, 2023 03:14 AM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
A great service from beginning to end works hard for the clients
Reply from Olivia Bustos
September 27th, 2023 03:14 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Both Olivia and Rachel N. were very prompt and attentive returning phone calls and emails. Rachel was fantastic in getting an e-consent issue resolved the best and most efficient way possible.
Reply from Olivia Bustos
September 27th, 2023 03:14 AM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Great team of people. Helpful and knowledgeable!
Reply from Olivia Bustos
September 27th, 2023 03:14 AM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
I'm grateful n satisfied with this company I would definitely recommend them ?
Very good people to work with.
In the beginning communication was great; however, toward the end of the process we were not being updated without me reaching out.
Fast and easy
Everyone was extremely helpful and answered all of my questions. I would recommend this company to anyone needing help with their refinancing.
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