Western Region

Nelson was very responsive and helped us every step of the way

There were times where we had questions and they were either not answered or there were delays in getting a response.

Nelson was amazing! He handled every question or concern I had quickly and with enough information for me to understand more than I needed. I felt so secure in the process because I had him in charge of my file. We had some twists and turns...

Nelson , Fabien, bendjiy , Jeremy the builder and Danielle at NFM are the best you are the best specially dealing with somebody like me who don’t have no patient I was calling every five minute every day asking everything still good I’m scared...

Excellent customer service and was responsive to all my questions.

To start, Nelson was very communicative and made me feel confident in my decision to go with NFM as our mortgage lender. I sent all my initial required documents in September 2022. Of course, the initial credit report was followed by many spam...

Nelson took over to finish closing my loan, he made sure we closed on time, and helped get a seller credit on my behalf. Communication was great, and loan funded on time.

Excellent Loan Officer! Thanks Nelson

Overall my experience was good great communication with all persons involved with the loan process some last minute headaches but we worked well together to get it resolved

When there was a change in Loan Originator contact there was no communication or introduction. We only knew because of an automated email from Michel. Documents sent for Loan were not ours. We tried to communicate the discrepancy with values/numbers...