Mortgage

Primary Residential Mortgage, Inc. - Wasilla

Name: Primary Residential Mortgage, Inc. - Wasilla
Address: 435 S Knik St, Wasilla, Alaska, 99654, United States of America
Telephone: (907) 331-4000
Rating: 4.72

4.72

(345)

Location Wasilla, AK

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(907) 331-4000

Wasilla, AK

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Communication was lacking with my closing process this time around. I felt like I never knew what was going on. Responses took a long time.

Reply from Kelli White | Division Manager | Pr...

October 14th, 2023 11:01 AM

Thank you, Andrea, for taking the time to share your experience with us at Primary Residential Mortgage, Inc. I'm sorry to hear that the communication during your closing process didn't meet your expectations. Customer satisfaction is our top...

She pulled out of difficult situations well.

Reply from Kelli White | Division Manager | Pr...

September 29th, 2023 04:50 PM

Thank you for taking the time to leave a review, Jae. I'm glad to hear that you felt I handled difficult situations effectively. I always strive to provide the best service possible, even when challenges arise. Your feedback is greatly appreciated,...

Primary Residential Mortgage, Inc. - Wasilla has received a review with 1 star rating from Julia D

Kelli was ‘can-do’ throughout the process, despite some unpredictable and unsure dynamics.

Reply from Kelli White | Division Manager | Pr...

August 14th, 2023 02:18 PM

Thank you so much for the kind words, Erica! I'm so glad I was able to help you through a difficult process. I'm always here to answer any questions you may have.

Kelli…you went above and beyond in every way. Ours being a FSBO purchase and your willingness to take that on certainly meant more work. The dynamics while a bit sticky at times didn’t phase you an iota. Us being first time homebuyers also...

Excellent customer and agent service!

The process was smooth and flowed as planned

Everyone involved on the side of selling my home and purchasing my new home out of state was awesome and had perfect timing. I appreciate them all much.??

Primary Residential Mortgage, Inc. - Wasilla has received a review with 5 star rating from Gene M

This was my first home buying experience. Kelli was a tremendous help the whole way through. I gained a lot of helpful information due to her vast experience in real estate! Would recommend 10/10 to anyone buying a home.

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