Matt was very easy to work with and personable. He was easy to get a hold of with questions and very responsive. He was knowledgeable with the info we needed and coordinated all the moving pieces well.
Anton made the experience very easy while taking great care to answer any questions I had during the process and explaining each step thoroughly.
Reply from Anton Akinshin
September 19th, 2023 04:06 PM
I greatly appreciate your positive feedback, Joshua. It's always rewarding to hear that my clients had a smooth experience and found the information I provided during each step of the process to be helpful. Your satisfaction is my top priority...
I could call Matt and it was very helpful when he would talk and work through the process on the phone. He was a great middleman between me and the underwriters to help understand their expectations.
Reply from Matt Biggers
September 20th, 2023 01:06 AM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
I have always found Mark and his team, to be professional, pleasant, knowledgeable and exceptional when it comes to delivering the ultimate in the customer service experience. There was a question in the survey about whether or not I would...
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Reply from Mark McLeavy
September 16th, 2023 11:06 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Mark McLeavy has been my go-to for all things mortgages and refinances for the past decade plus, he is always professional and on top of the process for my clients. This transaction was a little complex, yet he still managed to close in 21...