Any and all questions that I had, big or small, they were all answered and explained to me in a way that I was able to understand. This process can be confusing, so I'm grateful for the patience and understanding that went into it all to help...
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Reply from Natalie Drake
September 23rd, 2023 06:48 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Sue was great and even showed up to our closing to make sure we were good.
Reply from Joe Schoney
September 22nd, 2023 03:27 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Natalie did an excellent job keeping things moving.
Reply from Natalie Drake
September 22nd, 2023 03:00 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Joe and Sue are awesome! I super appreciate them helping us figure out the home buying process, especially as first time home buyers.
Reply from Joe Schoney
September 17th, 2023 12:53 AM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
My whole experience was not great. It wasn't Kelly, just the whole experience from start to finish. It was a new build so that had a lot to do with it. The interest rates were horrible. Communication was not good and a lot of balls were dropped...
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Reply from Kelly Byars
September 16th, 2023 04:32 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Overall I felt that I could reach out with any question and Joe and the rest of the team would happily assist.
Reply from Joe Schoney
September 16th, 2023 02:55 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.