Mortgage
New American Funding - Sandy, UT
4.92
(1,184)
Location Sandy, UT
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Smooth,simple and a makes it happen....we will be back
Karol is easy to work with. She's very knowledgeable. She answers questions quickly and respectfully. She takes the time to help you understand the process. Love working with Karol and would definitely work with her again
Her knowledge and responsiveness. A joy to work with.
She was on top of everything I needed to get done and was able to help me get it done in a faster manner
Reply from Michelle Shabestari
May 25th, 2023 04:58 PM
Thanks you so much Chaz for trusting me again to help you with your refinance. I'm so glad I was able to find something to work for your situation. And ultimately this put you in a much better financial position than all the other options you...
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Karol answered all of our questions in a timely manner, and made our home buying and selling a breeze!
Wonderful Experience Karol was amazing to work with!!
Karol and her team were very responsive!
Reply from Karol Johnson
May 19th, 2023 05:06 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Karol was always available for any questions or concerns I had!! She’s the best!!
Reply from Karol Johnson
May 19th, 2023 05:59 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
I’m not sure how the communication could be so misunderstood, but if I’m communicating that we need to make a change two weeks before closing and it’s ignored until the final moment and I have to involve a supervisor, then something is broken....
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Reply from Tamara Torkelsen
May 19th, 2023 06:33 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
She was really easy to work with and explained every step along the way. It made the whole home buying process easy and stress free.
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