Communication prior to the transaction was good, however once in contract, there were some hiccups that I would've appreciated having notice to. I had to call twice to find out what was going on within the transaction and both times my call...
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
The sellers were very difficult to work with and the Title company wasn't very informative. My loan consultant made sure to explain and help me through the process. He made contact with the title company and they would get in contact with me....
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Reply from Jay Pena
October 2nd, 2023 02:33 AM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Rodney was so helpful and informative the whole way through. I loved the way he explained the process and made room for any questions. My wife and I were happy to work with Rodney and we would recommend him to our family and friends in a heartbeat!...
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Reply from Rodney Jong
September 29th, 2023 03:57 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Terrence is knowledgable and detail oriented. He has good experience on handling different scenarios. If you are first time homebuyer, Terrence is the great resources to work with.
Terrence worked diligently to make sure clients' understand the whole picture of loan process and took time to manage client's expectation on different factors. He always respond agent's inquires in a timely manner. Terrence is a pleasure to...