Drake was a good guy who had all the answers to questions I had. Great experience.

Reply from Drake Riley

September 29th, 2023 05:58 PM

Thank you so much, Nick. It was my pleasure assisting you with your new home purchase.

Communication

Kathy went through each process with us and was quick to respond to any questions we had.

Kathy was very easy to work with and always communicated with us every step of the way. She was extremely helpful from the application through closing! Thanks Kathy!

Would have been better if checks to pay credit cards would have been sent straight to them and not to me. Or the money just be paid to me with the cash out so I could pay them in a more timely manner.

Reply from Kathy McAlpine

September 15th, 2023 04:56 PM

I appreciate your feedback, Ed. and I'm grateful for the high rating you gave. I understand how the method of the payment disbursement for your type of loan might have caused some inconvenience for you, and I'm sorry for that. There was a cost...

Drake is very professional and I think he is very good at what he does. He kept my wife and I informed through out the whole loan process. Honestly this was my 1st time that I did not think I wonder what is going with my loan and trying to...

Reply from Drake Riley

September 12th, 2023 11:11 PM

Thank you very much for the kinds words, Max. It was my pleasure assisting you both with your new home purchase. I look forward to the opportunity to assist you in the future.

Tony was quick with answers to all of our questions. If anything did not make sense he went over it with a calm tone. Great experience overall!

Reply from Tony Jarrous

September 11th, 2023 09:19 PM

I'm so glad to hear that you had a positive experience, Genesis! Being able to promptly answer your questions and clarify any confusion is a priority for me. Your feedback is greatly appreciated. I look forward to continuing to provide excellent...

Tony, Was a professional throughout the transaction. He communicated with the listing agent which I am pretty sure that was a large factor in my buyer s offer being selected.I am so pleased with his level of service I will refer my next buyer...

Reply from Tony Jarrous

September 11th, 2023 09:19 PM

I'm truly grateful for your kind words, Jennie. It was a pleasure to help you navigate the transaction. Communication is key in our line of work, and I'm glad it had a positive impact on your experience. I'm thrilled to hear that you would...

Tony Jarrous was amazing during our entire loan process. Even my realtor kept commenting to me how great he was because he would communicate with her during each step of the process and kept her updated.

Tony had great communication throughout the while process and even kept my realtor up to date on everything which made things so much easier for all parties involved. Completed work in an extremely fast manner, and was very concise.

Reply from Tony Jarrous

September 11th, 2023 09:20 PM

I'm so glad to hear that you had a positive experience with us at Mason-McDuffie Mortgage. Your feedback is greatly appreciated, Shibli. Keeping all parties involved well-informed and ensuring a smooth process is a top priority for us. I'm...

Mortgage

Reno