Kaoru went above and beyond to ensure that I understood the loan process every step of the way. He was transparent and focused on ensuring that I had everything needed to make an offer and close on the home of my choice. I would not hesitate...
He was very well prepared, hungry to get his agent to be hungry also, only took them two months to get me in the house I wanted , I would recommend them too anybody the best hands down
Vialdy was flexible and really worked with us to make sure the loan process went through. He was readily available and took his time to explain this complex process.
I'm really big on customer service and Kaoru handles this skill like a savant. I think since the beginning of the COVID-19 pandemic, customer service suffered greatly. Kaoru doesn't adhere to these lax standards, impressing me at every juncture....