New American Funding - Dallas, TX

Location Dallas, TX
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Charletta B
Philadelphia, PA
Posted on December 3rd, 2023 02:54 AM
Was able to help us to refinance and also be able to get some things done in the house.
Jill K
Bonner Springs, KS
Posted on November 28th, 2023 04:06 PM
The process was very straightforward and smooth.
Matthew W
Mammoth Lakes, CA
Posted on November 27th, 2023 04:49 PM
Tommy sent me a Macrame Plant Hanger. It was very kind.
Reply from Tommy Burnette
November 27th, 2023 04:55 PM
You're the best, Matt! I'm so glad I was able to help y'all get your new vacation home. I'm excited to visit. Let me know when I can come out. ;)
Shanna H
Bunceton, MO
Posted on November 24th, 2023 04:15 PM
If you call or email get a response. There was times I never got hold of anyone with no response back. The hold thing took to long every week new stuff came up with no Communication with anyone Explaining why. Not very happy with the hold Experience...
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Reply from Katie Keil
December 4th, 2023 04:17 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Tammy C
Virginia Beach, VA
Posted on November 17th, 2023 03:54 PM
I'm not sure. I felt the loan process was rushed and this resulted in errors in my closing documents that I caught, not the loan Officer, not the settlement company. This caused a negative view of NAF.
Reply from Corbin Ojanuga
November 27th, 2023 03:55 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Estella C
Scott, AR
Posted on November 16th, 2023 10:02 PM
Tommy and I had several conversations that ended with me in tears. He is young and I guess I am perhaps a bit "old school". We managed to stumble our way through the awful process of buying a house, and I am eternally grateful for all the work...
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Reply from Tommy Burnette
November 26th, 2023 10:03 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Dianne Steffey
Posted on November 15th, 2023 10:00 PM
Dianne went above and beyond to make our dream come true as 1st time home buyers. Professionalism is unwavering, reaction time is electric and is all-around great person. Definitely a first round draft pick to have by your side when buying
Reply from Dianne Steffey
November 19th, 2023 09:06 AM
Francisco, it was such a pleasure working with you and Lorraine. You are the perfect client. Whenever, my team and I needed anything, you got it to us quickly which made the whole process for smooth. We are so grateful for your business. Remember...
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Dianne Steffey
Posted on November 15th, 2023 05:57 AM
Ms. Dianne’s knowledge of the industry is evident in the meticulous guidance she provided me. The professionalism she maintained throughout the process instilled confidence letting me know I was on the right track to becoming a homeowner. One...
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Shawn S
Midlothian, TX
Posted on November 11th, 2023 02:46 AM
My loan officer made all the difference
Reply from Bill Jacobs
November 21st, 2023 02:50 AM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Jacob S
Sibley, MO
Posted on November 9th, 2023 04:09 PM
Maurice was great. Easy to talk to. Very helpful on explaining the process.
Reply from Maurice Byrdsong
November 20th, 2023 10:09 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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