Mallory was great! Friendly, stayed in touch, answered all our questions. She deserves a raise!
Reply from Mallory Depuy
November 24th, 2023 07:01 PM
Thank you so much, Herman, for your kind words and incredible 5-star rating. I'm thrilled to hear that you had a positive experience with me at New American Funding. It was a pleasure staying in touch and answering all your questions. Your...
Anila was wonderful. We’re first time home buyers, and she made a very daunting process feel totally doable and exciting. Loved working with her!
Reply from Anila Whitney
November 22nd, 2023 10:57 PM
Thank you so much for your kind words, Jennifer & Hannah. I'm thrilled to hear you had such a positive experience as first-time home buyers. Your review made my day! Remember, I'm here to assist you with any future needs. Thank you for choosing...
Monique kept contact and communication with us at all times. Excellent service.
Reply from Monique Sanchez
November 16th, 2023 06:45 PM
Thank you so much for your kind words, Anita. I'm delighted to hear that you appreciated my communication throughout our process. Providing excellent service is my number one priority at New American Funding. I look forward to assisting you...
The fact that I had to wire an additional $14K on the morning of settlement was very disappointing.
Reply from Barbara Sica
November 17th, 2023 02:24 PM
I appreciate the feedback, Wayne. I am truly sorry to hear about your experience with the unexpected wire on the day of settlement. It's always our goal at New American Funding to provide clear and timely information to our clients throughout...
Jose explained everything thoroughly. He was available to answer questions and never made us feel bad about that. We have worked with other lenders before and he is by far the best. Thank you Jose!
Reply from Jose Sauno
November 15th, 2023 09:51 PM
I'm so glad to hear that you had a positive experience, Ruby! It was my pleasure to assist you throughout the process. Your kind words really mean a lot to me and my entire team. I'm always here to answer any questions you may have. Thank you...
Everything was great and trqnsparent. Upfront about the 5 yr guarantee on the rate, text and call commu ication was great and there was accessibility to options. Mallory wqs great at breaking down the info i needed to make decisions when buying...
Reply from Mallory Depuy
November 14th, 2023 03:59 PM
Thank you so much for your kind words, Nicholas. I'm thrilled to hear that you found the process transparent and appreciated the communication. I always strive to break things down and provide options to my clients so they can make the best...