Newport Dove - AFN

Open source of communication, honest, and looked out for my best interest throughout the loan process.

It was a long process

I had no issues with Tom, he was very responsive. The issues I had was Adam. I was told different numbers constantly and had to sent the same papers multiple times. I was supposed to close a month earlier than I did.

I can admit that they did get everything completed due to the communication between the lender and builder. The issue I had was the lack communication from the lender and all other parties. We were scheduled to close on our home at 9am on a...

The lack of communication between all parties. We wasn't informed on one if the most important part of our process which caused disruption with our move.

Overall experience was great, my loan officer was very helpful and compassionate with the well being of her clients. Communication was great, everything was done in a timely manner.

Working with Mr. Tom Dugan.

The customer service of Tom Dugan is phenomenal. He’s definitely an asset to AFN. 100 percent VETERAN approved. Thank you so much Tom for making a dream a reality for my family and I.

Bad processor who kept violating hippa and confidentiality issues. Not responsive when I voiced concerns

comunication , documents on time and less errors