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Mutual of Omaha Mortgage

4.92
(104)
Location Nashville, TN
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5.0
Encompass
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Lori A C
Nashville, TN
Posted on November 29th, 2023 01:33 PM
Rob presented me with lots of options on rate packages and kept me in the loop constantly as to status. No hiccups and easy closing. I'm an agent so I know what a good closing looks like.
5.0
Encompass
D
Deborah H
Mount Juliet, TN
Posted on November 26th, 2023 12:55 PM
Rob is friendly, helpful, informative and knows his job well. He kept me up to date on what was happening with my mortgage. I will happily use him again and definitely refer him to a friend.
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Ryan M C
Ashland City, TN
Posted on November 24th, 2023 02:52 PM
Andy was a pleasure to work with. From our first meeting together, where he broke down everything to make it very easy understand the process. To the actual deal, he was always there for me whenever I had a question or needed help. I will be...
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Dorothy J C
Nashville, TN
Posted on November 6th, 2023 01:07 PM
Aaron was so patient with my out spoken eighty-six year old mother. He too the time to come to her home and cover over every single document. It was a pleasure working with him.
Reply from Aaron Senecal
November 16th, 2023 01:11 PM
I'm truly grateful for your kind review, Dorothy. It was my absolute pleasure to assist your mother throughout her journey with Mutual of Omaha Mortgage. It's important to me that all my clients feel comfortable and fully understand every part...
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5.0
Encompass
A
Alan A M
Nashville, TN
Posted on November 5th, 2023 02:04 PM
Rob is someone who cares about the process and making sure everyone understands what goes into buying a home. He made the transition easy and manageable and an overall great person
Reply from Rob Shell
November 15th, 2023 02:08 PM
I'm truly grateful for your kind words, Alan. It's important to me that everyone involved in the home buying process feels comfortable and well-informed. Your feedback makes it all worthwhile. Thank you for taking the time to leave this review...
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Melissa E
Nashville, TN
Posted on November 4th, 2023 02:13 PM
I have partnered with Aaron for 15 years now. Maybe longer. Aaron is always in contact with me and my clients with updates on the progress of their loan. His integrity and willingness to help is amazing! Always closes early or on time.
5.0
google
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Sarah F
Posted on November 2nd, 2023 04:51 PM
Rob Shell was great to work with and made the process of getting a loan super simple. He provided a variety of routes we could take and discussed the pros & cons of each with us and made us feel really confident that we were getting the best...
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Kaylee P
Clarksville, TN
Posted on October 31st, 2023 01:22 PM
He was very good at communicating and quick to respond to any questions and willing to work with us to help figure out how to work things out with repairs that needed to be done.
Reply from Aaron Senecal
November 10th, 2023 01:28 PM
I'm truly appreciative of your kind review, Kaylee. It was a pleasure to assist you with your mortgage needs and to help address any questions or concerns you had. I'm so glad to hear that you found my communication effective and timely. At...
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5.0
Encompass
P
Paul G J
Nashville, TN
Posted on October 30th, 2023 09:02 PM
Rob went beyond expectations on all levels: communication, professionalism, empathy, patience and commitment to ensuring we received the best deal. He cared that we were comfortable throughout the process. Rob was the best mortgage officer...
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Reply from Rob Shell
November 9th, 2023 09:05 PM
Thank you so much for your kind words, Paul. I'm thrilled to hear that you felt comfortable throughout the process and that you were satisfied with the deal we were able to secure. Your satisfaction is my top priority and your feedback reaffirms...
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Brian K
Byrdstown, TN
Posted on October 30th, 2023 03:18 PM
Thanks bud!
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