Minimal overall disruption to my life. Documentation requests were reasonable and not overbearing/intrusive. Support staff was very friendly and professional. I will use this company again and recommend to others for their home loan needs.

Ru helped make the very tedious process of obtaining a loan much more pleasant. He was highly professional, always quick to reply to my questions, and generally a great person to work with. He put in the extra effort to show me different options,...

Reply from Ru Toyama

September 16th, 2023 09:45 PM

Thank you so much David! It was a pleasure working with you and appreciate you working together with me to get your loan reviewed so timely! Yes the process can be overwhelming and involves a lot of document gathering but that’s my goal every...

Home loans is no easy topic. Working with Ru, he is quite remarkable with helping you with your needs. In a prompt manner, Ru responds to any questions or comments that you have about whatever service you are in need of. His extensive knowledge...

Reply from Ru Toyama - Loan Officer - NMLS #15...

September 17th, 2023 11:05 PM

Thank you Carson Carr!! Truly appreciate the kind words and it’s a pleasure to network and partner with you! Anything I can help you and anyone you know I’m here to help!

Ru is so knowledgeable in his field! Perfect blend of expertise and charm, it’s great working with Ru and referring our clients and friends.

Reply from Ru Toyama

September 6th, 2023 10:27 PM

Thank you so much Jasmine! Pleasure to work with you and partner with you and your clients any time! Have a great day and year!

Ru was great! As first homebuyers we had TONS of questions and so much we were unsure of; Ru had no issues answering every single question, no matter how silly I felt they were. This was so comforting throughout the process as there truly is...

Reply from Ru Toyama

September 6th, 2023 10:34 PM

It was an absolute pleasure to work with you and Michael! So proud to work with such amazing buyers and thank you both for your service!! I'm so happy to hear of your comfort through the process as it's my goal for every buyer of mine to ensure...

Ru went above and beyond to help my wife and I throughout the loan process. Ru made himself available at any time of the day to answer any questions we may have had. I would highly recommend him to anyone seeking a very knowledgeable professional...

Reply from Ru Toyama

September 2nd, 2023 02:04 PM

Thank you so much Michael and Ariana! A pleasure working with you both! And thank you for being such organized and thorough buyers with all of your stuff together as it’s a Team effort to get us to closing so smoothly! Cheers to your next chapter...

Needed it completed quickly and that was accomplished. Process was very easy. Associates incredibly friendly.

Thanks to Ru's diligence, we were able to buy our lovely new home. Whenever I shared our closing experience, everyone was surprised about how fast and smooth it was. He was very responsive and supportive around the clock to make it happen,...

Reply from Ru Toyama

August 7th, 2023 12:13 AM

Thank you so much Sena! It was an absolute pleasure working with you and David on your VA loan! Thanks to you and both Realtor parties for making it such a smooth transaction! 17 day VA loan closing is pretty awesome and not the norm with most...

Competitive rates and terms.Easy methods for filing and signing documentation.Constant, up-to-date, communication and notifications with regard to pending tasks and upcoming tasks.Kelley Cannon and Bailey Brecht were amazingly helpful and responsive...

Easy methods for filing and signing documentation.Constant, up-to-date, communication and notifications with regard to pending tasks and upcoming tasks.Kelley was amazingly helpful and responsive when working with my loan request. She was quick...

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Monument Home Loans - Arlington, VA