P
PRMG Martinsburg, WV
4.81
(29)
Location Martinsburg, WV
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Gavin was incredible to work with! We were first time homebuyer’s and his attention to detail and patience/willingness to communicate and break down information was sublime! We would highly recommend him to all of our friends and family he...
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Reply from Gavin Nazareth
August 23rd, 2023 02:05 PM
Thanks Chris and Hannah! You guys were very amazing first time homebuyers. You provided docs immediately and made the process easy. Hope you are enjoying your new home. You guys were the best of the best!!!
Best of the best!
Reply from Gavin Nazareth
August 23rd, 2023 02:00 PM
Thanks DK! You were also awesome to work with! The best of the best!!!
Gavin was thoughtful, empathetic, and patient as my wife and I navigated the process. He always too the time to make sure our question were answered. He was an integral part of our journey.
Reply from Gavin Nazareth
September 27th, 2023 03:14 AM
Thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
I felt that he could have explained things in more detail. I signed one of the forms 3 times due to it being incorrect. He never alerted the law office this deal was an out of state deal and the lawyer had to make special arrangements during...
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Reply from Digital Team
September 27th, 2023 03:14 AM
At Paramount Residential Mortgage Group, we strive to be a leader in the mortgage industry. Wesincerely regret that your experience was less than perfect. We care deeplyabout our clients and want to provide the most comfortable experience possible....
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Great updates and follow-up
Reply from Gavin Nazareth
September 27th, 2023 03:14 AM
Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
Brett made sure that my Fiance and I knew what was going on and how various things would affect us finacially. I greatly appreciate his patience with us being first time home buyers. Thanks Brett!!
Reply from Brett Berglund
September 27th, 2023 03:14 AM
Thank you for taking the time to leave us a review! We appreciate your time and your business and hope to be able to help you again in the future!
Great communication to myself and clients!
Reply from Brett Berglund
September 27th, 2023 03:14 AM
Thanks Claire for taking the time to give a review! We truly appreciate the remarks on your experience while working with us. I know as a business partner how important it is to maintain communication on our common goal!!
Brett is wonderful to work with! He is prompt, attentive, and always available to answer any questions!
Reply from Brett Berglund
September 27th, 2023 03:14 AM
Donya thank you so much for taking the time to give us a positive review! The quality of homes and level of professionalism you provide is outstanding as well!
Brett is by far an overachiever! We couldn’t have asked for a better person to business with. We will be referring him to anyone we know that wants to go through the home-buying process.
Reply from Brett Berglund
September 27th, 2023 03:14 AM
Thank you for posting your positive review. Our team here at PRMG is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you will visit us again soon.
I understand that the process isn't always super smooth and there may be hiccups along the way. Gavin always kept us informed and reassured us that he was on top of things.
Great guy to work with.
Agent Geo
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