Vicky was very professional and helpful. She was always willing to go the extra mile to assist with the purchase of my new home. If it wasn’t for Vicky and the rest of her team, I would not have been able to close escrow on time. She remained...
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Reply from Vicky Liu
September 29th, 2023 04:21 PM
Maria, thank you for your kind words. My whole team and I are so happy for you!! We're always here for you!!
Stephen was first-class from beginning to end. Had a great rapport with my clients, guiding them through every step of process with patience and understanding. An absolute joy to work with.
Reply from Stephen Allen
September 18th, 2023 11:07 PM
Thank You Very Much!! You Sir, are an absolute pleasure to work with.
My normal Loan Officer is Charity Maulin and she is excellent. Due to the builder my file was given to Vicky and her processor. If Charity and her assistant Michelle had not been involved I never would have completed the process. Charity and...
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Reply from Vicky Liu
September 27th, 2023 03:14 AM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Difficult timing with high rates but Bill made me aware of options & seemed to have my interests in mind.
Reply from Bill Merren
September 20th, 2023 07:04 PM
I greatly appreciate your kind words and high rating, Warren. Your insights reaffirm my commitment to keeping my clients' interests at heart, especially during challenging circumstances. I strive to ensure everyone is well-informed of all the...