ILA Scottsdale

When reaching out it takes days for a reply.

Lloyd was wonderful. Danny queener and bridgett Johnson were also very helpful and very satisfied especially Lloyd and Danny. Now ....my first guy was john Burnett and that was a nightmare x10. He seems like a nice guy but thats the only good...

Complete lack of attention, inability to provide requested information in a timely manner, sincere lack of enthusiasm to assist their client.

Better communication to a first time home buyer. We were given 24 hour notice of when we were to close and less then 4 hours prior to close they gave me my numbers I needed for a cashier check. Very unprofessional in my opinion and I never...

Stu was great!! Always providing us feedback and made the process painless and quick! Michele was also quick and diligent !!! Thank you all!!

The loan experience was outstanding from the application process on day one through the settlement process. Both Loyd and Charisse were always available to answer questions and explain the process. That is what we call Great Customer Service...

Throughout the entire process, I had difficulty getting anyone to communicate with me. Even when they asked me a question and I was confused so asked for clarification it would take 2-3 days for them to return email or phone calls. I initiated...

Ted Christman provides exemplary service in every way. He has the patience of Job. Ted hung in there with me as I cycled through loan applications on four different homes. Three homes were just not a good fit. Ted gave me a very good interest...

Always got back to me in a timely manner and was able to answer all questions. Justin made this transaction a smooth process!

Zane made a difficult process easier for me to navigate.