Ryan went above and beyond to explain every step of the process and was ready and available whenever we needed him.

Reply from Ryan Kretzer

December 3rd, 2023 12:38 PM

I truly appreciate your positive feedback, Darren. It was my pleasure to guide you through each step of the process. Ensuring that you felt ready and supported was my top priority. I'm thrilled to hear that your experience with Mutual of Omaha...

Aaron walking me through the process

Reply from Aaron McGill

November 30th, 2023 11:24 AM

Thank you so much for the positive feedback, Shaguanta. I'm glad to hear that you were satisfied with the guidance I provided throughout your process. It's always my goal to make the mortgage process as clear and straightforward as possible...

Chris open to understanding my current financial situation and treating me with respect. That may sound trivial but after dealing with a few other lenders it became paramount for me

Reply from Chris Borden

November 30th, 2023 03:53 AM

I truly appreciate your kind words, Robert. It was my pleasure to understand your financial situation and provide the respect you deserve throughout the process. Your satisfaction is my top priority, and I'm grateful that you recognized this...

Prompt and informative. Answered any questions i had

Reply from Aaron McGill

November 26th, 2023 01:18 PM

I appreciate your kind words, Bryan. It was my pleasure to assist you with your mortgage needs and I'm glad to hear that you found my service prompt and informative. My goal is always to provide clear and precise answers to all questions. Thank...

Good communication

Reply from Austin Kretzer

November 14th, 2023 01:14 AM

I appreciate your positive feedback, Kenneth. Communication is key in what we do at Mutual of Omaha Mortgage, and I'm glad to hear that the effort we put into maintaining this was recognized. Your satisfaction is always our top priority, and...

Chris was very helpful and responsive throughout the entire process. I really enjoyed working with him.

Reply from Chris Borden

November 11th, 2023 10:56 AM

It's wonderful to hear that you had a positive experience working with me. I strive to be responsive and supportive to each of my clients and I'm glad I was able to meet your expectations. Thank you for your kind review and for choosing Mutual...

Aaron's knowledge and ability to explain my options made my experience great and easy for me to understand.

Reply from Aaron McGill

October 31st, 2023 03:45 AM

I'm truly pleased to hear that you had a great experience, LaTanya. Helping customers like you understand their options is one of the most rewarding parts of my job. I appreciate your positive feedback and your high rating. It was a privilege...

Mr. Chris Borden was there with me each step of the way, answering questions and giving explanation as I needed them. His reassurance and professional manner was greatly needed and appreciate.

Reply from Chris Borden

October 29th, 2023 02:13 PM

I'm immensely gratified to know that you had a positive experience with me at Mutual of Omaha Mortgage, Darlene. Assisting individuals like you in understanding the mortgage process is truly rewarding. Your kind words, recognition, and the...

Responsive and helpful

Reply from Ryan Kretzer

October 28th, 2023 06:21 PM

Thank you, Mark, for taking the time to leave us such a positive review. I'm glad to hear that you found our service responsive and helpful. At Mutual of Omaha Mortgage, we strive to provide the best service to our customers and your feedback...

Ryan was very knowledgeable and explained things in terms that were easy to understand and made perfect sense. He guided us through all the options and gave some very good advice on best options for waht we wanted. I would highly recommend...

Reply from Ryan Kretzer

October 22nd, 2023 09:37 PM

I appreciate your positive feedback, Grant. It was my pleasure to guide you through the mortgage options and provide advice tailored to your needs. Your willingness to recommend me is the highest compliment. I'm glad my explanations were helpful...