Chenessa was great working with my weird hours. She was always willing to work with my schedule or reschedule based on my needs.
Posted on July 13th, 2022 02:21 PM
Chenessa and her team were helpful and constantly in communication. I was given any documentation needed quickly.
Carly A S
Posted on June 20th, 2022 07:40 PM
Better communication. Several times she was hard to get ahold of. Things weren’t explained well. And she preferred text communication instead of email or phone call.
Abigail R S
Posted on April 24th, 2022 02:11 AM
Chanesa her self was great always helpful and had a great attitude:) however I felt passed around a lot dealing with different people ( I understand she probably dosent manage it all just how I was feeling. And was un satisfied with Rebeca...
Robert G F
Posted on March 9th, 2022 12:08 AM
Describing our home loan experience with Chenessa as great would be an understatement. She was phenomenal. Her communication during the entire process was fantastic. She explained everything and kept us in the loop constantly. She was always...
Brandon D S
Posted on March 3rd, 2022 11:59 PM
Chenessa was happy to explain everything I didn’t know about mortgages as a first time homebuyer, and she was incredibly responsive throughout the process, even on nights and weekends. It was a pleasure to work with her.
Ray E L
Posted on March 2nd, 2022 10:01 PM
There was a lot of confusion with Chenessa and her assistant at the beginning of the process. Things such as missing my credit report the first time and sending duplicate paperwork to both of them. I feel this delayed the process and cost me...
Jonathon H R
Posted on February 11th, 2022 01:34 AM
Rate did not get locked in when it should have at 3.375 and instead locked in late at 3.75