Mike was always there when I needed him. Poor guy had to talk me off the ledge a few times having to deal with FHA and I am thankful he was so responsive, kind and professional. Now if I could just get him to come paint my living room - haha....
Taylor helped us get the house we wanted. My wife did most of the communicating with her necessary to complete the process
Reply from Taylor Winkler
November 21st, 2023 07:08 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
We have enjoyed working with Rob Hallum and his team for years on home purchases and loans. We continue to return, given the care and professionalism. In a time when customer service has plummeted, Rob instead, began sending personalized video...
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Reply from Rob Hallum
November 9th, 2023 05:29 PM
I am truly grateful for your kind words and the stellar rating, Denise and Jon! It has been a real pleasure to assist you with your home purchases and loans over the years. In a world where technology often takes the front seat, I believe it's...
We felt so supported by Taylor! She made sure we understood everything thoroughly and made sure we were comfortable before we signed anything. I have never experienced such care and consideration! She was so transparent about everything and...
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Reply from Taylor Winkler
November 18th, 2023 05:36 AM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
We have had multiple home purchases and refinances with Rob and his team. What makes the experience GREAT is care, concern, professional yet friendly attitude that they bring to the process. We are very happy with the service and will be back...
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Reply from Rob Hallum
November 9th, 2023 05:29 PM
Thanks so much Jon for your great review and kind words! enjoy the new home and we will certainly remain in touch!
Using the app and knowing exactly what was needing to be submitted made that process easy; the level of communication between us, Blake and our realtor was fantastic & we are so happy in our new home!
Reply from Blake Hallum
November 16th, 2023 05:17 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
got back to me and realtor fast. factual no bs reporting
Reply from Rob Hallum
October 16th, 2023 04:19 PM
I'm incredibly grateful for your positive feedback, Robert. It's always my goal to provide quick and factual service. Your satisfaction is of utmost importance to me, so I'm thrilled to hear that I met your expectations. I look forward to assisting...
Mike was compassionate, understanding, encouraging, easy to talk to, quick to respond to every call/text/email, and was a very strong communicator. He made this process flow smoothly and seamlessly. I wouldn’t have wanted to work with anyone...
Everything thing is great specially advised and loan explaining
Reply from Rob Hallum
October 11th, 2023 04:48 PM
I'm thrilled to know that you had a great experience with me at New American Funding, Adey. Your positive feedback truly means a lot. I always strive to provide clear and concise explanations regarding loans because I believe that an informed...