Melanie was great, she answered all questions very quickly. She was even on vacation and took the time to reply and get me answers to things. Overall it was a great experience and she made this process so easy.
melanie is the absolute best to work with. She puts my interest first. Even when i forget to do something she takes care of it and makes sure it happens
Melanie was always available for questions and would respond to messages and phone calls very quickly. She helped my experience flow very smoothly.
5.0
for
Jill Lauchner
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Lynda S
GLEN CARBON, IL
Posted on July 30th, 2023 12:43 PM
I have used Jill's mortgage services twice and just saying that, "twice", lets everyone know that I had a great experience. I did nothing, Jill did the rest!
5.0
for
Jill Lauchner
C
Christopher D
CHAMPAIGN, IL
Posted on July 16th, 2023 01:43 PM
Excellent communication. Professional service throughout the loan process. Highly recommend.
5.0
for
Draper and Kramer Mortgage Corp. - ...
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Clint P
Posted on July 3rd, 2023 04:42 PM
Melanie was very easy to work with and addressed all questions we had.
Better communication. I would’ve liked to of been sat down and gone over my loan information in person. Also, the app is not up to date to follow your loan process.