Delani was nothing short of amazing and was always available when I had questions and needed clarity. I truly appreciate his extra efforts to get us closed as quickly as he did on our first home!!!
Kudos to you Delani!!!!!!!!!
Everything was great but my only gripe is my loan officer didn’t communicate to me potential bumps in the road until they happened. Also, after I went with him I feel like I never heard from him again, just heard from his people.
DeLani was very informative every step of the way. He made himself available at a moments notice to ensure this process was as smooth as possible. Definitely goes above and beyond to eliminate headaches and confusion.
it went very smoothly, there were there for us, to answer any questions or concerns we had. They made the process much easier for us. I appreciate and thank them.
For the most part I was pleased. The only problem I have is going through the process thinking I am approved for one assistance program, and I was not. Then having my APR go up from 7.125 to 7.775. Then not clarifying that we have a balloon...
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Reply from Ernest Spriggs
September 21st, 2023 06:04 PM
I want to apologize for not delivering a 5-Star performance. This loan definitely had its challenges, but I accept full responsibility. Your comments will be taken as constructive criticism and used to make any future engagements a 5-Star experience....
I trust my realtor Ms Davis, she presented you Nick Mautino at NFM as a better fit for what I wanted to do. You and your team took me though the loan process and kept me informed step by step until the closing. Now I will follow instructions...
DeLani was great! As the realtor on one of the transactions we completed together, I found his communication was great and he was very communicative with the client as well. He got the client a great deal as she was able to utilize a 1st time...