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New American Funding - Columbia, SC
4.89
(3,392)
Location Columbia, SC
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Ms. Wonida and her team were very knowledgeable of the home loan/buying process. She and her team were easily accessible via phone or email and a joy to talk to. I was provided with all the information needed to complete the process and Ms....
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Craig went above and beyond to get me a quick close on a home. Exceptional service!!
Reply from Craig Johnson
October 3rd, 2023 05:37 PM
I'm truly grateful for your kind words and high rating, Erica. It was a pleasure assisting you in getting your home quickly. At New American Funding, we strive to offer exceptional service, and knowing that we've accomplished that in your case...
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Great communication, friendly professional, made sure we understood our options.
That everything went through, but could have been more timely
Reply from Craig Johnson
October 3rd, 2023 05:26 PM
I truly appreciate your feedback, Theodore. I'm glad to hear that everything went through successfully, although I understand that the process could have been more timely. At New American Funding, we strive for the best customer service, and...
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Craig and his team were friendly and quick to respond. They let us know everything that was needed at every step along the way.
Reply from Craig Johnson
October 2nd, 2023 02:22 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Got me the loan I needed when others didn't. Smooth process. Good rate.
Reply from Wonida Welch
September 27th, 2023 06:15 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Craig and Tammie were both very helpful, friendly and supportive. I got a quick response with any questions that I had. Great experience working with them in my loan!
Reply from Craig Johnson
September 27th, 2023 06:08 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Being a first time home buyer, and in a personal situation where my home buying experience was a "have to" not a "want to" I expected a hard experience. But Craig and his team are absolutely amazing. From the very beginning of the process they...
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Reply from Craig Johnson
September 27th, 2023 02:40 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Craig was responsive when I needed additional information or updated pre-approvals. His team was efficient and very pleasant to work with.
Reply from Craig Johnson
October 3rd, 2023 05:26 PM
I'm truly grateful for your kind words, Mallory. My team and I at New American Funding are here to provide the best possible service and your feedback reinforces the hard work we put in every day. Your satisfaction is our top priority and we're...
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Very good communication and service
Reply from Craig Johnson
September 27th, 2023 03:14 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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