Matthew was very responsive and reassuring.

Professionalism. Proficient. Politeness. Proactive. Patient.Mr. Wicklander and his team were outstanding! They, along with the Mutual of Omaha’s advanced website technologies, made obtaining a mortgage; with a competitive rate & price, almost...

Reply from Robert Wicklander

December 3rd, 2023 01:15 AM

I'm truly humbled by your kind words, James. It was an absolute pleasure to guide you through the mortgage process. The entire team at Mutual of Omaha Mortgage is thrilled to hear such positive feedback, and we're proud to have been a part...

This was my second time working with Matt. I had a great experience both times and would definitely work with him again in the future and recommend him to others. His communication is clear and efficient, and he was very helpful in guiding...

Reply from Matthew Mikhail

November 16th, 2023 04:17 PM

I am truly humbled by your kind words, Alicia. Providing an efficient and helpful experience for clients like you is the goal of my work at Mutual of Omaha Mortgage. I am beyond thrilled to hear that you had a great experience working with...

Well being new to house buying I felt rushed and bombarded by information that at a lot of points I could not longer follow along in what was happening

Reply from Matthew Mikhail

November 13th, 2023 02:07 PM

I appreciate your feedback, Nathan. I apologize if you felt overwhelmed during this process. As a representative of Mutual of Omaha Mortgage, my aim is to always ensure that our clients feel informed and comfortable. Buying a house is indeed...

Hugh Brown made it great!! He was very attentive to my concerns!! He was quick to respond to any questions I had with resolution!! Tara O’Keefe was great also!! She also assisted in putting my mind at ease!! I most definitely will recommend...

Reply from Hugh Brown

November 10th, 2023 12:23 PM

I'm absolutely thrilled to hear about your positive experience, Franklin! It was my pleasure to assist you throughout the process and address any concerns you had. Tara and I are delighted to have put your mind at ease. Your recommendation...

Amazing communication and constant status check INS

Reply from Matthew Mikhail

October 28th, 2023 06:36 PM

I'm truly honored by your 5-star review, Chloe. At Mutual of Omaha Mortgage, we strive to keep our clients informed at all times. Thank you for your trust. You're always welcome for any future mortgage needs.

We had problems with the listing agent and the AoA. I had constant contact with you or the senior processor. That is very helpful.

Reply from Matthew Mikhail

October 16th, 2023 07:46 PM

Amy. At Mutual of Omaha Mortgage, we strive to provide top-notch customer service and am glad we were able to do that for you. Thank you for rating us 4.50 out of 5 stars. Your feedback motivates us to continue improving our service.

Matthew answered every single question I had and made the process so much more comfortable. He was very knowledgeable and when he didn’t know something, he would get back to me as quick as possible with answers

Reply from Matthew Mikhail

October 12th, 2023 06:23 PM

I genuinely appreciate your kind words and fantastic review, McKenzie. It was my pleasure to assist you throughout the process and make it as effortless as possible for you. I always strive to equip my clients with all the information they...

Matthew was always available to answer any questions and quick to respond!

Reply from Matthew Mikhail

October 12th, 2023 06:30 PM

I'm immensely grateful for your kind feedback, Jamie. Ensuring my clients are well-informed and comfortable throughout the process is a priority for me. I'm glad to hear that I was able to meet your needs effectively. Your review means a lot...

Quick and efficient. Matthew was there to answer all questions.

Reply from Matthew Mikhail

October 12th, 2023 06:31 PM

I'm truly grateful for your positive feedback, Anthony. It was a pleasure to assist you and answer all your questions. Here at Mutual of Omaha Mortgage, we aim to provide quick and efficient service. Your satisfaction is our top priority and...