Tori was excellent! She is very professional while be very personable. She made me feel as though we had known each other for a long time. She always explained everything in terms I understood. She was always quick to respond to my questions...
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Reply from Tori Winnett - American Financial N...
December 3rd, 2023 09:54 AM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Mis Becky started off as a Leander.. she ended up as a great phone friend. She wants to know you an your family. There was times when I was over whamed with what was going on an she was there to let me know everything was OK. I was never alone...
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Reply from Becky Herndon
November 23rd, 2023 11:20 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Valerie walked us through all the complexity, stayed patient when I was being old and thick headed, and never once lost her optimism and enthusiasm. I wish my own passion and work ethic was more like hers. :)
Reply from Valerie Vineyard - American Financi...
November 23rd, 2023 01:59 PM
It was great working with you. Thanks again for putting your trust in us.
Working with Michael Schneider was one of the easiest, and most pleasurable experiences that I have had throughout the years. He is excellent to work with...His name and info, will be the first name that I will give people that are in need...
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Reply from Michael Schneider - American Financ...
November 20th, 2023 07:24 AM
It was great working with you. Thanks again for putting your trust in us.
I don’t think it is all her fault but lack of communication. I feel that if changes are made that will increase cost, the buyer should be notified. Never assume that they are aware of the increase. Because buyers usually go with whatever the...
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Reply from Amna Quraishi - American Financial ...
November 5th, 2023 11:47 PM
We are sorry that some situations can make experiences less than perfect, but our aim is to deliver great experiences for customers like you.
Valerie kept me up to date and kept me reassured for the whole process. This was my first loan and I did not know what to expect. She let me know the process and time lines as things happened. Thank you Valerie!
Reply from Valerie Vineyard - American Financi...
November 2nd, 2023 11:18 AM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.