We closed on time even with a storm passing by. Deanne went above sending the file back for final underwriting when the appraisal came back on a Saturday. Very proactive!

Mike is a polite, friendly and patient pitbull when it comes to getting things done and that is exactly what you need when dealing with underwriters and practicing the art of the deal. thanks again

Reply from Michael Mccarthy

August 31st, 2023 03:50 PM

Thank You for thekind words, Jeff, it was a pleasure working with both you and Kim on the refinanceof your investment property. We were thrilled to be able to assist and yourtrust in me and my team means a lot. If there is ever anything that...

Michael was fantastic to deal with. He answered all of my questions and was always available to me. I can’t say enough good things about him. Buying my home was a journey and he was there every step of the way. I’m extremely grateful to Michael...

Reply from Michael Mccarthy

September 27th, 2023 03:14 AM

Thank you for your glowing review of PRMG! We're thrilled to have exceeded your expectations. Our team strives to deliver outstanding service, and it's gratifying to know that we succeeded in making your visit exceptional. We value your support...

Carmen was excellent communicating with the customer as to what she needed in order to complete the loan and at the same time keeping me abreast of the situation.

Reply from Michael Mccarthy

September 27th, 2023 03:14 AM

Edward, we are very pleased to hear that you had a great experience with Carmen at PRMG Retail. We strive to create a positive customer experience, so it is wonderful to hear that Carmen was able to deliver on that. Thank you so much for taking...

Carmen has been very personable, pleasant, available when needed, and very knowledgeable and thorough; making the loan process smooth and worry-free. I highly recommend her.

Reply from Carmen Duerr

September 27th, 2023 03:14 AM

Thank you for posting your positive review. Our team here at PRMG is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you will visit us again soon.

Yes evening it's good

Reply from Carmen Duerr

September 27th, 2023 03:14 AM

Thank you for providing us with your valuable feedback. At PRMG, we value your time and always strive to provide fast and efficient service. We hope you give us another chance to share an even more positive experience.

Carmen kept me updated each step of the way. Great job!

Both Carmen's are great to work with, very professional people and very friendly! They made our process so easy and pleasant. They check on you and always keeps you updated. Honestly very grateful to had them working with us and taking care...

Good communication and follow through during the process is greatly appreciated.

Reply from Michael Mccarthy

September 27th, 2023 03:14 AM

Thank you for the kind review of Michael McCarthy, Tracy! We are so glad to hear that you had a positive experience with PRMG Retail. It is always our goal to provide excellent customer service, so we are thrilled that you felt well taken care...

Michael is professional, knowledgeable, and reliable. I would recommend him to anyone looking to finance/mortgage a property in SWFL!

Reply from Michael Mccarthy

September 27th, 2023 03:14 AM

Thank you for your kind words. It is always a pleasure working with a real estate agent that works as hard as you do. Is is a nice feeling helping someone purchase a second home in Florida because we know that once they get a taste of the beach...

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