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Her attention to detail
Everyone was so nice and communicated well . That Made everythingo well
Reply from Karol Vera
March 13th, 2023 06:05 PM
Dear Nancy, thank you so much for taking the time to leave us a 5-star rating. It is much appreciated! Please let me know if you have any questions or need anything else in the future, I will be glad to help you.
During the entire process, I felt our concerns were heard and addressed, and our questions were answered. We never felt any pressure—in fact we both caught Covid early in the process, so we were down for 4-5 days. Steve checked up on us and...
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Kept us informed every step of the way.
Ellen made everything easy for us. Making sure we were able to communicate quickly, and provide us with everything necessary to complete this loan in a timely manner. We very much appreciate her assistance.
Everything was clearly explained and they provided all help needed along the way
Even though there were delays due to FHA excessive processing time, the result happened by scheduled closing date.
Very responsive to my questions. Highly knowable..
Karol was very helpful throughout the process.
Easy to work with. Knowledgeable. Let me informed at all times. Replied to my questions easily.
Ellen was prompt with all questions, she called me back as quick as she was able. She was always pleasant and knew me by name. I would definately recomend her. Thanks again Ellen.
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