Mortgage

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Alachua

Alachua

4.88
(78)
Location Alachua, FL
PRMG Retail
Contact & Location
Alachua, FL
Contact & Location
Alachua, FL
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1.0
for
Joseph Hancock
D
David G
Branford, FL
Posted on April 15th, 2023 01:41 PM
We needed clearer, reliable, and more timely communication from Joe and his team. We needed stronger leadership from Joe over his team. He gave vague generalities for answers as to why something failed to be completed on time or did not communicate...
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Reply from Digital Team
April 19th, 2023 12:31 AM
Thank you for providing us with your valuable feedback. Paramount Residential Mortgage Group values the honesty of our customers. We’re disappointed to hear that experience did not meet your expectations. We hope you give us another chance...
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5.0
for
Joseph Hancock
J
Jamie S
Alachua, FL
Posted on March 31st, 2023 12:16 PM
Joe is great! He kept me informed every step of the way during the loan process. We closed on time with no hiccups.
4.5
for
Joseph Hancock
S
Sean M
Alachua, FL
Posted on March 28th, 2023 09:10 PM
Joe was great with responding to my questions as was he prompt at answering them even after hours, had a great demeanor and was pleasant to work with, just wish the rate would have locked in at the initial loan estimate instead of increasing,...
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5.0
for
Joseph Hancock
S
Steven V
Old town, FL
Posted on July 26th, 2022 06:23 PM
Friendly, Honest, Professional, competent service.
5.0
for
Joseph Hancock
R
Romina M
Old town, FL
Posted on July 23rd, 2022 07:41 PM
Joe always kept me in the loop with my customers loan process. He made sure everything got done in a timely manner and made it a very easy transaction for me.
5.0
for
Joseph Hancock
J
Joan S
High Springs, FL
Posted on June 17th, 2022 05:14 PM
Good communication and he pushed hard through some challenges over and over until we got Clear To Close!
5.0
for
Joseph Hancock
A
Ana I
High Springs, FL
Posted on June 11th, 2022 11:43 AM
He demonstrated kindness and empathy by identifying with the clients needs. He worked hard to find strategies ways to resolve the problems and didn’t give in to the difficulties that arose.
5.0
for
Joshua Gunter
R
Robert W
Grovetown, GA
Posted on May 14th, 2022 10:32 AM
very knowledgeable and professional
4.0
for
Joshua Gunter
K
Kenneth W B
Atlanta, GA
Posted on May 10th, 2022 12:44 PM
Transition of associates made it tough to communicate to the accurate person.
5.0
for
Joseph Hancock
K
Kelly M
Gainesville, FL
Posted on April 27th, 2022 11:34 AM
Great customer service
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