Ashly took a particular interest in navigating our way through the mortgage process. She was kind, pleasant and resourceful. I can’t say enough about Ashley!
A more knowledgable loan officer would have been nice.
Reply from Digital Team
April 24th, 2023 03:45 PM
Thank you for taking the time to share your feedback, Melody A. Paramount Residential Mortgage Group deems our customer feedback with the highest regard. Our team works hard to provide customers with the best support possible and we apologize...
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Reply from Ashley Nateras
April 28th, 2023 09:16 PM
I'm sorry you did not have a great experience. Nothing is more important than delivering great customer experiences.
Poor communication; delayed closing due to last minute issues not identified by lender prior to day of closing.
Reply from Digital Team
October 24th, 2022 09:56 PM
Thank you for taking the time to provide a review. Paramount Residential Mortgage Group values our customer feedback. We sincerely apologize for the issues you experienced and hope to make this right. Please reach out to *****************,...
Very happy that she pushed the process quickly and allowed us to work around each other's schedule to meet when we were available to provide information she requested and most of all she helped us accomplish one of our goals to become homeowners...