Mortgage

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Walla Walla

Walla Walla

4.24
(16)
Location Walla Walla, WA
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Contact & Location
Walla Walla, WA
Contact & Location
Walla Walla, WA
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J
John B
College Place, WA
Posted on May 2nd, 2023 04:14 PM
Ashly took a particular interest in navigating our way through the mortgage process. She was kind, pleasant and resourceful. I can’t say enough about Ashley!
G
Greg K
College Place, WA
Posted on May 2nd, 2023 03:06 PM
Great communication and on time!
M
Melody A
Milton Freewater, OR
Posted on April 21st, 2023 09:06 PM
A more knowledgable loan officer would have been nice.
Reply from Digital Team
April 24th, 2023 03:45 PM
Thank you for taking the time to share your feedback, Melody A. Paramount Residential Mortgage Group deems our customer feedback with the highest regard. Our team works hard to provide customers with the best support possible and we apologize...
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Reply from Ashley Nateras
April 28th, 2023 09:16 PM
I'm sorry you did not have a great experience. Nothing is more important than delivering great customer experiences.
P
Philip A
Milton Freewater, OR
Posted on April 2nd, 2023 01:50 PM
Was a very tasking and demanding process but she persevered and was polite and professional every step of the way.
T
T. J E
Walla Walla, WA
Posted on October 26th, 2022 05:45 PM
Ashley is a great lender and I appreciate working with her
C
Chelsea M
Dayton, WA
Posted on October 20th, 2022 06:56 PM
Poor communication; delayed closing due to last minute issues not identified by lender prior to day of closing.
Reply from Digital Team
October 24th, 2022 09:56 PM
Thank you for taking the time to provide a review. Paramount Residential Mortgage Group values our customer feedback. We sincerely apologize for the issues you experienced and hope to make this right. Please reach out to *****************,...
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J
Jose M H
Hermiston, OR
Posted on July 30th, 2022 02:09 AM
Closing cost was more than we were told Also We should’ve been told to keep deposits and statement on hand ahead of time.
Review from the previous organization
K
Kari A A
Milton-Freewater, OR
Posted on April 21st, 2022 10:04 PM
She was very professional. Handled my impatience well. And she built up a trust-based camaraderie. And I felt secure
Review from the previous organization
V
Virginia L
Walla Walla, WA
Posted on April 19th, 2022 02:51 PM
Very happy that she pushed the process quickly and allowed us to work around each other's schedule to meet when we were available to provide information she requested and most of all she helped us accomplish one of our goals to become homeowners...
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Review from the previous organization
L
Lizbeth M L
Walla Walla, WA
Posted on January 23rd, 2022 03:48 PM
Ashley ensured the loan process ran very smoothly from the pre-approval to the last underwriter request. She was very friendly and knowledgeable.
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