Nic always responded in a timely manner whenever I had questions. Even though it was at times frustrating how long the process took, Nic (and Steffany Moreno) had answers to my concerns every step of the way.
5.0
B
Bailey B
Bristol, TN
Posted on April 18th, 2023 10:08 PM
Nic was friendly and knowledgeable. He communicated throughout the process and was my advocate the whole time. I'd work with him again in a heartbeat.
5.0
J
Joseph K
Claremore, OK
Posted on April 12th, 2023 04:44 PM
Whenever I had any questions Nick was always immediately on top of all challenges. Great guy who seemed to legitimately care and wanted the best solution for me. Great Loan Officer
5.0
B
Brandy B
Festus, MO
Posted on April 4th, 2023 03:27 PM
The process for my refinance went so smoothly. It was also very easy to communicate with Nic regarding any questions I had, as well as his communication about what I needed to send/do to get this completed. Nic was all around fantastic.
5.0
J
James A
Mechanicsville, VA
Posted on April 3rd, 2023 02:59 AM
Nicolas was very helpful, fully answered my questions, and responded promptly.
4.66
M
Mary M
Greensburg, IN
Posted on February 12th, 2023 12:30 PM
Nic was very responsive as was his team.
5.0
T
Tracy B
Edmond, OK
Posted on February 11th, 2023 11:50 PM
Nickolas Keep was instrumental in making us feel comfortable with our decision to take out a loan. He was very reassuring and helpful.
5.0
J
Jeffery G
Phoenix, AZ
Posted on February 3rd, 2023 11:34 PM
nic pleasently put up with all of my problems
5.0
H
Helen B
Edmond, OK
Posted on January 29th, 2023 10:04 PM
Mr. Keep was really helpful in helping us decide to go with New American.
5.0
K
Kathy E
Pagosa Springs, CO
Posted on January 23rd, 2023 02:33 PM
Explained everything upfront. Answered all our questions to our satisfaction . Very polite and articulate and personable. Thank you for a fluid and easy transaction.