Michael Jenkins | Loan Officer | Primary Residential Mortgag...

Michael is very attentive and responsive, accepted all of my calls and answered every question we had. He double and tripled checked to ensure we understood every step of the process. We ran into some challenges towards the end but none were...

This was outside of Michael’s control, but when the appraisal came back lower than our offer, the down payment assistance program CalHFA, had to be adjusted lower by the difference. This equated to less down payment assistance for us. We found...

The Down Payment Assistance program lowering it's available funds was unexpected. I would suggest expanding one's knowledge on those programs.

He kept us uprpressed what needed we needed to do.

The knowledge and ability to still educate and keep us calm throughout the entire process.

If I what's made of where in the beginning that I needed a cosigner

Michael did a great job of keeping me informed of the progress, answering all of my many inquiries, supporting me with obtaining credits that helped me to reach my goal.

He made sure I you understood the process of the refinancing, and answered all questions I had. His professionalism was outstanding.

I’m a first time home buyer, never been through the process before, Mike was Great because He walk me through the process the entire way telling me what I needed to do step-by-step; when obstacles came up he came up with solutions. In the past...

Michael took time to break down every step to make it easy to understand, being a first time buyer is stressful but definitely put our minds on ease with great communication. Thanks again