M
Top 5%
Works at New American Funding - Novi...
Licenses
- NMLS # 1731796
Products & Services Offered
- VA, FHA, Conventional, H...
- Rating
- About
- Contact
Reviews
Pinned Latest
Filters
5.0
Melissa Seville
Reply from Melissa Sevilla
December 4th, 2023 02:09 PM
It was such a pleasure working with you. I'm so happy that we were able to make a life changing impact on you and your finances. We had a few hurdles but you overcame them and I couldn't be happier for you.
5.0
Melissa's professionalism and great response time.
Reply from Melissa Sevilla
November 30th, 2023 02:12 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
5.0
Everyone tht we worked with was amazing!!! Would definitely recommend you guys
Reply from Melissa Sevilla
November 26th, 2023 04:51 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
Melissa was easy to communicate with
Reply from Melissa Sevilla
November 20th, 2023 12:37 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
Communication was wonderful. Any questions were answered in a timely manner
Reply from Melissa Sevilla
October 13th, 2023 05:48 PM
Thank you Charlene for your patience during the process. I'll reach out once rates come down to lower your payment.
5.0
Everyone was very helpful and responsive. This loan has helped me tremendously. The hardest part of the process was meeting the expectations of the underwriters, but even that wasn't horrible.
Reply from Melissa Sevilla
October 22nd, 2023 03:06 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
5.0
Very helpful the entire time and always answered our questions.
Reply from Melissa Sevilla
October 11th, 2023 02:46 PM
Thank you Bryant, I appreciate how thorough both you and Amber were during the process. Remember, I will reach out once rates come down to put you in a better loan. Let me know if you need anything in the meantime.
4.66
This was a difficult time for me and Melissa helped guide me through this process and make it feel like a breeze!
Reply from Melissa Sevilla
September 5th, 2023 12:38 AM
You were a trooper! Thank you for your patience as we crossed all the hurdles that tried to get in the way. You persevered, fought for what was yours and came out with your home. I want my clients to know that I'll fight for them and won't...
read more
5.0
Melissa was easy to talk to broke everything down and personable I was not just a number to her.
Reply from Melissa Sevilla
September 27th, 2023 03:14 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
read more
5.0
Please, do not misunderstand the review. It is meant to help with improving some areas. I was absolutely thrilled to work with Melissa Sevilla. I turned to her for everything not the loan processor. Melissa wanted to be included on all the...
read more
Reply from Melissa Sevilla
August 25th, 2023 12:58 PM
Thank you Susan for your patience during the process. These things will be addressed with management. I thank you for the feedback, we can always learn a better way to do things. I appreciate you and I will definitely take you up on the offer...
read more
© 2015 - 2023 Experience.com created by BuyersRoad, Inc. All rights reserved.