M
Works at Atlanta GA
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- NMLS ID#907971
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5.0
She did a great job.
Reply from Martrice Stephens
November 18th, 2023 11:09 PM
Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
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1.0
Better communication, I was told many times everything was on track when in fact it wasn’t. Things weren’t followed up on and closing was pushed because of the incompetence of the systems. I almost lost out on the purchase because material...
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Reply from Martrice Stephens
October 21st, 2023 04:44 PM
Thank you for your review as all feedback is greatly important to us. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-************ and/or by sending an e-mail to ****************************...
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3.66
Overall it was good these things take time
Reply from Martrice Stephens
October 11th, 2023 10:34 AM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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5.0
the agent that I worked with.
Reply from Martrice Stephens
September 27th, 2023 03:14 AM
Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to...
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2.83
There was a lot of miscommunication and false expectations that led to me having to compromise and re-negotiate on terms that I understood to be clearly defined. This was a horrible experience to say the least.
Reply from Martrice Stephens
September 27th, 2023 03:14 AM
Thank you for sharing your feedback. Your mortgage experience is very important to our company. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-************ and/or by sending...
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5.0
Martrice Stephens did an excellent job of keeping me informed all through the process, even after he passed our account to the loan processor. He always returned my calls/emails right away and did his best to answer all of my questions. The...
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Reply from Martrice Stephens
September 27th, 2023 03:14 AM
Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
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5.0
Martrice was there to answer any and all questions, may me feel completely at ease, and always returned my call or email in a very timely fashion! His positive expertise always came through when I had a question or incomplete understanding....
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Reply from Martrice Stephens
September 27th, 2023 03:14 AM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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5.0
It was very rough towards the end but at no fault of Martrice . He kept me calm & updated along the way.
Reply from Martrice Stephens
September 27th, 2023 03:14 AM
Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
read more
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