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Mark Cooper

Area Manager | NMLS # 238015

4.72
(208)
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5.0
SFTP
B
Brenden T
Saint Louis, MO
Posted on November 26th, 2023 01:50 PM
Mark and his team were great and responsive. Answered questions throughout the whole process and we're very thorough
5.0
SFTP
K
Kelly T
Saint Louis, MO
Posted on November 21st, 2023 04:10 PM
Mark was exceptionally helpful and easy to talk to. He was very responsive, and gave us all the information we needed to have a quick and successful home purchase! We especially appreciated his recommendation to complete a financial counseling...
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Reply from Mark Cooper
December 1st, 2023 04:12 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
5.0
SFTP
P
Pamela M
Lake Saint Louis, MO
Posted on November 9th, 2023 03:04 PM
Mark is very helpful and supportive.
Reply from Mark Cooper
November 20th, 2023 08:32 AM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
4.66
Encompass
L
Linda M R
Saint Louis, MO
Posted on October 6th, 2023 02:32 PM
I appreciated the personal communication we had with Mark. He responded to our questions quickly even after hours and on the weekends.
Reply from Mark Cooper
October 16th, 2023 02:36 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
4.0
SFTP
C
Christopher H
O Fallon, MO
Posted on September 15th, 2023 05:40 PM
Being able to do a lot of the paperwork electronically was extremely helpful.
Reply from Mark Cooper
September 27th, 2023 03:14 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
SFTP
L
Ligia G
Arnold, MO
Posted on September 15th, 2023 02:26 PM
Thanks for your help!
Reply from Mark Cooper
September 27th, 2023 03:14 AM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
5.0
SFTP
J
Joseph M
Chesterfield, MO
Posted on September 6th, 2023 07:26 PM
Mark provided everything needed and I gained a high level of trust. He was prompt and clearly explained the process.
Reply from Mark Cooper
September 27th, 2023 03:14 AM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
4.0
SFTP
T
Taylor B
Saint Charles, MO
Posted on June 28th, 2023 10:01 PM
Mark and New American Funding was easy to work with, and the website portal was intuitive and helped keep track of the loan approval process.
5.0
SFTP
P
Patricia S
Saint Charles, MO
Posted on June 27th, 2023 02:52 AM
I have worked with Mark for years. Always gives great knowledge and service.
4.0
SFTP
E
Ester F
Chesterfield, MO
Posted on June 26th, 2023 09:39 PM
I'm really more between okay and great. So, good. I appreciate that my loan was taken over at short notice. I realize it's easy to communicate via email but sometimes verbal communication via a phone call is sometimes necessary, and that is...
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