Lisa is always on top of things, a great communicator and very helpful. We came back to 1st Security Bank and recommend it to our friends because of her.
5.0
J
Jeremy S
Seattle, WA
Posted on August 14th, 2023 08:27 PM
Lisa is amazing. Walked us through some very complex scenarios, with patience and clear communication. She was always available for additional questions. I recommend her to everyone!!!
5.0
K
Kip R N
Lake Forest Park, WA
Posted on August 8th, 2023 05:38 PM
Lisa and Ali were so incredibly helpful throughout the process. They answered every question EXTREMELY quickly and provided advice at every turn. We will recommend Lisa to everyone we know and will use her in the future should we need another...
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Reply from Lisa Palmer
August 10th, 2023 07:09 PM
Thank you for the kind words Kip!
5.0
D
Darlene D N
Renton, WA
Posted on July 10th, 2023 04:05 PM
Lisa Thank you for all you did to help us. I am so sorry your experience with us was not as great as mine with you. You are most excellent at your job and caring, patient and kind with your clients. Your experience and professional expertise...
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Reply from Lisa Palmer
July 24th, 2023 11:18 PM
Hi Darlene!
You are wonderful and it was a pleasure to work with you. Thank you for your kind words!
~Lisa
5.0
K
Kelly R G
Seattle, WA
Posted on May 18th, 2023 04:57 PM
Lisa and her team kept me informed at every step, provided quick responses to my questions even with me asking same things. They were patient with me, explained terms when I didn’t understand and were flexible if information/documentation was...
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Reply from Lisa Palmer
July 24th, 2023 11:18 PM
Thank you Kelly! You are like family! Hope you are enjoying your new home! ~Lisa
5.0
K
Kelly G
Lake Stevens, WA
Posted on May 3rd, 2023 05:41 AM
Lisa was great. She was quick to respond, knowledgeable about the market trends, and a pleasure to work with on our refinance.
Reply from Lisa Palmer
July 24th, 2023 11:19 PM
Thank you for trusting me with your financing! ~Lisa
5.0
J
James J V E C
Seattle, WA
Posted on April 25th, 2023 01:48 AM
Open communication, good follow up and problem solving. I felt she was on my team.
Reply from Lisa Palmer
July 24th, 2023 11:20 PM
Always on your team! And here for you whenever you need me. ~Lisa
5.0
L
Laura R
Seattle, WA
Posted on April 12th, 2023 10:03 PM
Lisa went above and beyond to explain everything in detail and made sure I fully understood the all of my options and terms. She is incredibly knowledgeable, professional and kind! I really enjoyed working with her!
Reply from Lisa Palmer
July 24th, 2023 11:20 PM
Ditto Laura! Such a pleasure to work with you! ~Lisa
5.0
C
Clayton A B
Seattle, WA
Posted on April 1st, 2023 06:29 PM
Lisa was very thorough, patient and just exceeded all expectations.
4.83
J
Jeremy B
Seattle, WA
Posted on March 31st, 2023 12:19 AM
Beyond getting the best possible rates, communication is key!